Litmos Launches AI Assistant to Improve Training Outcomes
May 16 2024 - 9:00AM
Litmos, a leading corporate learning solutions provider to over
4,000 companies and 30 million learners, today announced the
expansion of its learning management portfolio with the upcoming
launch of the Litmos AI Assistant. The new tool leverages
generative AI to improve knowledge sharing, recall, summarization,
clarification, course recommendations, and assignment – giving
greater access to knowledge to improve individual, L&D
administrator, team, and organizational performance.
Industry research reveals that time constraints are a major
obstacle to training, with employees typically dedicating only
about one percent of their work week to professional development.
To directly address this industry challenge, Litmos' generative
AI-powered assistant focuses on ways that all users - including
admins, managers, and learners - can be more efficient, surface
needed information quicker, and access more targeted learning
materials needed to perform their jobs. In addition to the Litmos
Training Content collection, the tool is designed to give customers
full control of what information is fed to the AI Assistant. This
enables admins to upload their own proprietary training materials,
including SCORM files, company handbooks, etc., all to a secure
environment.
“Litmos is deepening its commitment to innovation in learning
technology to enhance the training experience for learners,
managers, and admins,” shares Tommy Richardson, Chief Product and
Technology Officer at Litmos. “Our AI Assistant, featuring
generative AI, is just the beginning of how we plan to
revolutionize workplace learning. As we expand our proprietary AI
infrastructure, we are excited to introduce more cutting-edge
solutions to our customers, further enriching the Litmos
experience.”
Key benefits and applications of the AI Assistant include:
- Enhanced Learning Efficiency: The Litmos AI Assistant
significantly enhances learning efficiency. For instance, if a
learner struggles to remember key details from a training course
already completed, they no longer need to retake the entire course
to find the information. Instead, they can pose questions using
natural language prompts to the AI Assistant and receive instant
answers, saving time, and increasing productivity.
- Empowering Managers with Learner Insights: Managers can use the
AI Assistant chat interface to receive actionable insights about
their direct reports to fine-tune training efforts, including
course completion progress and assigning the right courses,
ultimately elevating performance.
- Streamlined Course Management for Admins: For administrators,
the AI Assistant streamlines the process of course management. It
enables quick and efficient course discovery by providing summaries
and helping select the ideal course based on learner needs. The AI
Assistant facilitates seamless course assignment and course
completion analytics through an interactive chat interface,
enhancing the overall productivity in learning and development
processes.
- Control of Content: The AI Assistant allows admins to have
in-depth control over which courses are loaded into the AI
assistant and if learners can ask questions of the courses before
they complete the course.
In light of Litmos’ commitment to ethical AI and data privacy,
the AI Assistant is powered by Litmos’ proprietary AI
infrastructure, and just like Litmos customer data today, the AI
Assistant keeps customer data secure and private. Unlike public AI
products, all data is protected and not shared outside the
customer's tenant, allowing for secure uploading of customer
content including training courses, training aides, employee
handbooks and more, without concern for content leaks. This
infrastructure is GDPR, SOC II, CCPA compliant.
Litmos is in the process of beta testing the AI Assistant and
plans to make it generally available this year. For more
information and updates on the product launch, visit www.litmos.com
or sign up to receive updates on the upcoming launch.
About Litmos
Litmos develops learning solutions for top-performing companies.
An established leader since 2007, Litmos learning solution includes
an award-winning and intuitive LMS, comprehensive training course
collections, and services to support success. Thousands of
companies trust Litmos learning solutions to deliver instruction
and intelligence to employees, customers, and partners.
Acquired by Francisco Partners in 2022, Litmos continues to
innovate award-winning learning technology and set the standard for
customer experience and satisfaction. The solutions are used by
more than 30 million people in 150 countries, across 35 languages.
Find more information at www.litmos.com.
Taylor Callis
Alloy, on behalf of Litmos
(855) 300-8209
litmos@alloycrew.com