CHICAGO, Nov. 12, 2012 /PRNewswire/ -- United
Airlines has launched a new turn-down service for customers seated
in United Global First, offering travelers an added touch of luxury
and a better sleeping experience on long-haul flights.
Customers may enjoy a new sleeping cushion with a
250-thread-count outer cover in addition to the standard plush
duvet, soft pillows and Philosophy-brand amenity kit. Upon request,
crew members will position the cushion, duvet and pillows within
the flat-bed suite for customers. The service is available for
United Global First customers on all long-haul international
flights.
"Throughout their travel experience, our Global First customers
expect the highest level of service," said Mark Bergsrud, United's senior vice president of
marketing. "The new turn-down service offers customers even more
comfort, enabling them to arrive at their destinations refreshed
and ready to go."
Customers seated in United Global First experience a higher
level of privacy and comfort, priority airport services and
more-personal attention. In United's three-cabin aircraft, United
Global First suites offer flat-bed seats, additional storage
compartments, a multi-course meal with fine wines and noise
reduction headsets. On most aircraft, United Global First suites
also offer laptop power, USB ports and personal on-demand
entertainment.
United is investing $550 million
in fleet-wide onboard improvements, including offering the world's
largest fleet of flat-bed seats, with more than 175 aircraft with
180-degree flat beds in premium cabins once the airline completes
the installation in early 2013. United also anticipates launching
satellite-based Wi-Fi on international widebody aircraft by the end
of the year, enabling customers to stay connected while traveling
on long-haul overseas routes.
United recently upgraded the airline's United BusinessFirst
product, offering customers an elevated business-class service,
including an additional entree option, expanded wine selections,
improved in-flight entertainment and new amenities.
About United
United Airlines and United Express operate an average of 5,557
flights a day to 378 airports on six continents from the airline's
hubs in Chicago, Cleveland, Denver, Guam,
Houston, Los Angeles, New
York/Newark, San Francisco, Tokyo and Washington, D.C. In 2011, United carried more
traffic than any other airline in the world, and operated more than
two million flights carrying 142 million passengers. United is
upgrading its cabins with more flat-bed seats in first and business
class and more extra-legroom economy-class seating than any other
airline in North America. United
now has 180 airplanes featuring DIRECTV®, offering customers more
live television access than any other airline in the world. United
operates nearly 700 mainline aircraft and has orders for more than
270 new aircraft deliveries through 2022. United took delivery of
the first two of five new Boeing 787 Dreamliners it expects to
receive this year. United was rated the world's most admired
airline on FORTUNE magazine's 2012 airline-industry list of the
World's Most Admired Companies. Readers of Global Traveler magazine
have voted United's MileagePlus program the best frequent flyer
program for eight consecutive years. United is a founding member of
Star Alliance, which provides
service to 193 countries via 27 member airlines. More than 85,000
United employees reside in every U.S. state and in countries around
the world. For more information, visit united.com or follow
United on Twitter and Facebook. The common stock of United's
parent, United Continental Holdings, Inc., is traded on the NYSE
under the symbol UAL.
SOURCE United Continental Holdings, Inc.