LONDON, April 26, 2023 /PRNewswire/
-- Cerillion (AIM: CER), a leading provider of
BSS/OSS-as-a-Service solutions to the telecoms industry, today
announced the general availability of Cerillion 23.1, which
transforms customer engagement by integrating loyalty management
within the core BSS/OSS. The new Loyalty Manager component enables
communications services providers (CSPs) to offer rewards to their
customers in real-time, including for both on-net and off-net
services.
Loyalty schemes are one way in which CSPs can help their
customers during the cost-of-living crisis. With Cerillion's
Loyalty Manager, the process of running a customer loyalty
programme is dramatically simplified, enabling marketing teams to
quickly roll out schemes for all prepaid and postpaid users, fully
integrated with each channel of customer engagement. Loyalty scheme
members can earn points for a variety of actions including
purchases, usage and paying bills on time, and then redeem these
points through Cerillion's Mobile App, Self Service or CRM Plus,
against new sales, top-ups or 3rd party provided services.
Cerillion 23.1 includes a wide range of other enhancements
including, a new 'gifting' feature, which enables subscribers to
buy products to send as gifts to friends or family (e.g., a data
top-up); native charging support for network slicing; and a number
of new dashboards to streamline customer services and financial
operations.
Also in this release, Cerillion has expanded its range of SaaS
editions, with the introduction of Cerillion Metro - a pre-packaged
BSS/OSS solution which automates smart city operations and enables
the monetisation of connectivity, utilities and ICT services,
through both retail and wholesale business models.
Furthermore, Cerillion has just completed its first real-world
certifications for TM Forum Open APIs, with conformance of TMF663
Sales Management and TMF699 Shopping Cart Management achieved
jointly with its customer Neos Networks.
"By bringing loyalty management into our core BSS/OSS suite we
are moving what has traditionally been an offline batch-based
function into the real-time world, giving subscribers the chance to
earn and redeem their loyalty points immediately," commented
Louis Hall, CEO of Cerillion. "And
with the launch of our latest SaaS edition – Cerillion Metro – we
are leveraging our experience working with ACUD in Egypt, to create a pre-packaged solution
designed specifically to manage the complexities of smart cities.
Cerillion 23.1 is another great step forward and reinforces our
position as one of the leading providers of BSS/OSS-as-a-Service
solutions today."
For more information, or to book a call with a Cerillion
consultant, please visit:
https://www.cerillion.com/Products/BSS-OSS-Suite
About Cerillion plc
Founded in 1999, Cerillion (AIM: CER) is a leading provider of
billing, charging and customer management systems delivering its
solutions across a broad range of industries including the
telecommunications, finance and utilities sectors. The Company has
a global customer base, with c. 80 customer installations across c.
45 countries and customers include Liberty Global, KDDI and
Proximus.
For more information visit: www.cerillion.com
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