DENVER, June 17, 2020 /PRNewswire/ -- TTEC Holdings,
Inc. (NASDAQ: TTEC), a leading digital global customer
experience technology and services company focused on the design,
implementation and delivery of transformative solutions for many of
the world's most iconic and disruptive brands, announced today
that it is hiring 7,300 healthcare licensed insurance agents and
agent trainees nationwide to work from home ahead of healthcare's
open enrollment season.
As part of the program, those with a desire to grow their career
will be enrolled in TTEC's College of
Insurance program to prepare them to be licensed health
insurance agents in their state. In Louisiana, TTEC has partnered with Acadiana
Workforce Solutions to provide this valuable upskilling program at
no cost to those who are hired.
TTEC invests in and provides a financial investment in each
candidate by paying for their course, background check, exam, and
licensure. Additionally, the company's supportive approach provides
administrative resources during the exam process, such as
scheduling exams and submitting license applications to the state,
so that the candidate can wholly focus on attaining their
licensure.
"Licensed health insurance agents are in high demand because
they provide a human connection with one of the most important
decisions a person can make – their healthcare coverage," said
Val Farlow, Senior Vice President of
Operations, TTEC. "We know through partnerships with workforce
groups like Acadiana Workforce Solutions that together we can
upskill the workforce, which opens the door to career opportunities
within the insurance field. We also offer opportunities to deliver
amazing customer experiences through our at-home program, where
associates learn and work remotely from the comfort of their own
home."
"Acadiana Workforce Solutions is pleased to partner with
employers like TTEC," said Dr. Emma Bush, Executive
Director, Acadiana Workforce Solutions in Louisiana. "Through this employer partnership,
we will accomplish shared goals by jointly supporting individuals
seeking employment. Those with strong customer service skills
and a desire to work from home have the chance to receive the
required training and support to obtain their healthcare insurance
license and be employed by TTEC. This will give workers across the
region access to a higher wage and safety working in a home-based
environment, all while aiding consumers as they make important life
decisions."
Learn more: Apply online at TTECjobs.com.
Are you a workforce organization interested in a partnership to
upskill your workforce? Email vicki.steere@ttec.com for more
information.
Are you a healthcare payer interested in hiring licensed
insurance agents? Contact sheila.curr@ttec.com for more
information.
ABOUT TTEC
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer
experience technology and services company focused on the design,
implementation and delivery of transformative customer experience
for many of the world's most iconic and disruptive brands. The
Company delivers outcome-based customer engagement solutions
through TTEC Digital, its digital consultancy that designs and
builds human centric, tech-enabled, insight-driven customer
experience solutions for clients and TTEC Engage, its delivery
center of excellence, that operates customer acquisition, care,
fraud prevention and detection, and content moderation services.
Founded in 1982, the Company's 48,700 employees operate on six
continents across the globe and live by a set of customer-focused
values that guide relationships with clients, their customers, and
each other. To learn more about how TTEC is bringing humanity to
the customer experience, visit https://www.ttec.com
ABOUT ACADIANA WORKFORCE SOLUTIONS
Acadiana Workforce Solutions serves as a regional
one-stop delivery system in Louisiana. Its purpose is to strengthen
the workforce development system through innovation in,
and alignment and improvement of employment, training and education
programs by promoting individual and economic growth.
Contact:
Liesl
Perez
liesl.perez@ttec.com
303.551.1417
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SOURCE TTEC Holdings, Inc.