PECO Launches New Responsive Website for Customers
July 11 2016 - 10:00AM
Business Wire
New website, based on customer feedback,
provides anytime, anywhere access and convenience to important
account information
PECO has launched a new website, providing anytime, anywhere
access for customers. The responsive design of the new site
optimizes the online experience for customers from any online
device – mobile, tablet and desktop. Customers can easily access
important account information and customize their online
experience.
The new design incorporates feedback provided by customers.
Upgraded navigation improves access to important services, making
it easy for customers to report and check the status of outages,
view their energy usage and make more informed decisions about
their energy usage through more easily accessible pages and
content.
“We are continuing to transform the energy experience for our
customers and this new website is yet another important example of
this effort,” said Craig Adams, PECO president and CEO. “We know
our customers are always on-the-go, and this new website will
provide them with the anytime, anywhere access they expect.”
PECO, and its sister Exelon utilities, BGE, ComEd, Pepco,
Delmarva Power and Atlantic City Electric are using the latest web
technology to enhance the customer online experience.
In addition to the new website, PECO recently launched PECO
Alerts, providing customers the ability to receive alerts the way
they want them – via text, email or phone – regarding outages,
billing, payment, usage and more. PECO also recently launched a new
online interactive outage map where customers can get more
information about outages.
Customers can experience the new PECO website from any online
device at peco.com. Customers can also follow PECO on Facebook and
Twitter at PECOConnect.
Based in Philadelphia, PECO is an electric and natural gas
utility subsidiary of Exelon Corporation (NYSE: EXC). The
company’s 2,400 dedicated employees provide advanced, innovative
energy solutions to 1.6 million electric and more than 511,000
natural gas customers in southeastern Pennsylvania. In 2015
PECO delivered 86.9 billion cubic feet of natural gas and 38
billion kilowatt-hours of electricity. The company also has an
estimated annual economic impact of $4.5 billion in Pennsylvania,
supporting more than 9,600 local jobs and producing $760 million in
labor income. Founded in 1881, PECO is one of the Greater
Philadelphia Region's most active corporate citizens, providing
leadership, volunteer and financial support to numerous arts and
culture, education, environmental, economic development and
community programs and organizations. For more information visit
PECO.com, and connect with the company on Facebook and Twitter.
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version on businesswire.com: http://www.businesswire.com/news/home/20160711005773/en/
PECOBen Armstrong,
215-841-5555benjamin.armstrong@exeloncorp.com
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