Employee Benefit Insurance Carriers Meet COVID Vaccination Accommodation Requests with the FINEOS Integrated Disability and Absence Management (IDAM) Solution
January 04 2022 - 10:33AM
Business Wire
The FINEOS IDAM solution provides carriers a comprehensive,
interactive, and holistic solution to manage COVID-19 vaccination
and masking accommodation requests to meet employer and government
mandates.
FINEOS Corporation (ASX:FCL) reaffirms that the FINEOS
Integrated Disability and Absence Management (IDAM) solution
provides an interactive, holistic, and compliant approach to
record, adjudicate, and track a multitude of workplace
accommodation situations and also easily incorporates the current
COVID-19 vaccine and masking accommodation requests. Employee
Benefit carriers that have already implemented the FINEOS IDAM
solution are uniquely positioned to provide their customers a
frictionless experience for employees requesting a COVID-19
accommodation. With FINEOS IDAM, carriers can combine COVID-19
accommodations administration and leave law management, providing a
holistic workplace strategy to assist employers and employees
during the pandemic.
“Many employers are enacting workplace vaccine, testing, and
masking rules for health and safety reasons. However, many
employers feel unprepared to manage the accommodation requests that
may follow by implementing such workplace rules. In addition, many
employers must also comply with ever-changing federal, state, and
local laws concerning vaccination, testing and masking
requirements. The good news is that Employee Benefits carriers that
have implemented the FINEOS Integrated Disability and Absence
Management solution on the FINEOS Platform are well prepared to
navigate this hot compliance issue and help their employer
customers navigate this demand,” says Lori Welty, Esq., Absence
Management Senior Compliance Attorney, FINEOS.
Recent COVID-19 vaccinations, masking, and testing requirements
place a documentation requirement and legal obligation on
employers, which requires them to engage in the interactive
process, including record each employee accommodation request,
document supporting information, adjudicate requests, and
communicate the outcome of all requests. The FINEOS IDAM solution
provides an interactive and holistic approach to help record,
adjudicate, and report on the interactive process for COVID-19
accommodations and leave administration process from beginning to
end.
“The purpose-built FINEOS Platform already provides workplace
accommodation administration within the FINEOS IDAM solution. As a
result, not only are carriers already empowered to meet the demands
of current COVID-19 accommodation requests, but they are also well
placed to address future accommodation scenarios. The FINEOS IDAM
solution further addresses the market demand for paid and
job-protected time off due to public health emergencies, such as
COVID, by providing legislated leave plans such as public health
emergency leave, paid sick leave, COVID-related leave for
legislated reasons, including caring for children during school
closures, and corresponding paid leave and short-term disability
benefits,” says Megan Holstein, Esq., SVP Absence and Claims
Product, FINEOS. “The holistic process provides the employer a
comprehensive view of all the components surrounding an employee’s
request including leave and workplace accommodations. It is
unquestionably valuable to carriers and employers to have the
FINEOS IDAM single view of an employee’s accommodation and leave
requests related to COVID-19,” adds Holstein.
“The need for COVID-19 related accommodations and the ease with
which the FINEOS Platform meets that need highlights an important
point about the Employee Benefits market over the next few years,”
states Chuck Johnston, CMO, FINEOS. “There are ongoing market
trends that are useful to predict market directions, but the
biggest impacts and opportunities for carriers will arise from
largely unpredictable external forces, like a pandemic. And that
unpredictability will require carriers to handle unexpected needs
very quickly. To meet that challenge, carriers who adopt a
purpose-built, modern, and proven solution will be well positioned
to meet these changing market needs and change the game for
themselves and their customers,” adds Johnston.
Contact FINEOS today to request VIP access to watch a 15-minute
video recording of the FINEOS IDAM workplace accommodation
functionality.
About FINEOS Corporation
FINEOS is a leading provider of core systems for life, accident
and health insurers globally with 7 of the 10 largest group life
and health carriers in the US as well as 6 of the largest life
insurers in Australia. With employees and offices throughout the
world, FINEOS continues to scale rapidly, working with innovative
progressive insurers in North America, Europe, and Asia
Pacific.
The FINEOS Platform provides core administration capabilities
including integrated disability and absence management (IDAM),
billing, claims, payments, policy administration, provider
management and new business and underwriting; all of which are
configurable to operate independently or as FINEOS AdminSuite the
leading Employee Benefits end-to-end core administration suite.
For more information, visit www.FINEOS.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20220104005680/en/
Victoria Jamison Sr Marketing Manager FINEOS Corporation + 353 1
639 9700 victoria.jamison@fineos.com
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