Inspiro Wins Big at 2024 Stevie Awards for Sales & Customer Service
May 21 2024 - 12:00PM
Inspiro, a leading global CX outsourcing company, won several
awards in the prestigious 18th annual Stevie Awards for Sales &
Customer Service in Las Vegas.
The company snagged the coveted gold in the Best
Use of Technology in Customer Service category.
Inspiro’s comprehensive DX solutions suite, achieved through key
partnerships with global tech industry leaders, encompasses
cutting-edge solutions in intelligent automation, customer
engagement, employee DX, analytics and insights, and cloud
security.
President and CEO Yuji Hamamoto expressed confidence in the
impact and speed of deployment of their DX program, highlighting
improvements in agent performance, client operations, and overall
enterprise capability. “Putting it all together is a considerable
and fruitful undertaking. Still in mid-stream, our DX program has
already delivered substantial results in improving agent and
customer experience,” added Hamamoto.
In addition to this significant achievement, Inspiro received
multiple accolades at the awards ceremony. This includes
recognition for its data analytics service, “Insights by
Inspiro,” outstanding performance from its global
operations team, which earned them the title of
Customer Service Management Team of the Year, and praise
for its training program, “Simulate by Inspiro.”
Likewise, Chief Operations and Sales Officer Rommel Regino was
honored with the prestigious Customer Service Leader
of the Year award.
The Stevie Awards for Sales & Customer Service are highly
esteemed within the customer service industry worldwide. Recognized
for acknowledging excellence across various business sectors, this
year’s winners have set a remarkable achievement standard, as
Stevie Awards president Maggie Miller highlighted. Judges and
members of the esteemed Stevie Awards community extended heartfelt
congratulations to all recipients.
About Inspiro
A global CX outsourcing leader, Inspiro empowers smart, secure,
seamless, scalable, and satisfying customer experience (CX) across
a network of 58,000 BPO and customer champions in 100 strategic
locations. With delivery operations in North and Latin America,
Australia, and the Asia Pacific, Inspiro supports every stage of
the customer lifecycle through next-generation CX solutions
integrating strategy, people, innovation, and analytics.
Inspiro is owned by Altius Link, Inc., a synergistic partnership
between KDDI Corporation and Mitsui & Co., Ltd. This new
company combines KDDI Evolva and Relia’s expertise in contact
centers, back-office operations, and information technology to
create Japan’s largest contact center by sales value. Altius Link
aims to become a leading digital BPO and trusted partner to
companies globally.
www.inspiro.com
Contact:
Raymond Boholano
Vice President, Marketing and Corporate Communications
raymond.boholano@inspiro.com