SALEM,
N.H., May 21, 2024 /PRNewswire/ -- Leading
global sales services and technology company Strolid today named
former auto dealer owner and executive Nicholaos Gouvouniotis
Division Vice President. With proven experience turning
underperforming automotive stores into national leaders, strategic
hire Gouvouniotis will help Strolid anticipate and meet the
evolving needs of the auto industry to increase market share.
"Nicholaos gets it. He moves and thinks
like a dealer. He's a car guy."
Strolid Founder and CEO Vin
Micciche said, "Nicholaos brings over 25 years of automotive
industry experience. He has a record-breaking career history,
starting from the bottom and earning his way to the top — from
Salesperson, Finance Manager, Finance Director, Used Car Manager,
Desk Manager, General Sales Manager, General Manager, Multi-Store
General Manager, Vice President of Operations, Chief Operating
Officer, to Dealer Principal-Owner. Nicholaos gets it. He moves and
thinks like a dealer. He's a car guy."
Strolid Division Vice President Nicholaos Gouvouniotis said, "I am honored to
serve Strolid's stakeholders as Division Vice President and excited
about the opportunity to use my experience coaching and developing
teams and leveraging data-driven insights to inform decision-making
to lead this innovative company into its next growth phase for
automotive and other Business Development Center (BDC) customers.
Having worked in the automotive dealer space for over 25 years, I
see dealers need to reinvent their processes with technology to
increase sales. Strolid has been a leader for over a decade,
guiding innovation, inspiring progress, and helping dealers
redefine what is possible with outsourced BDC services."
Added Micciche, "Nicholaos can relate to the dealer's
perspective because he was one. Strolid is in an exciting space, as
we see the increasing use of technology, including AI, to empower
people in all industries to increase sales by giving them the
capabilities to understand and leverage customer conversations in
real-time."
Nicholaos Gouvouniotis will be
based in New Jersey.
About Strolid Inc.
Founded in 2013, leading global sales services and technology
company Strolid unlocks the value of customer conversations to
increase sales. We enable our business and government customers to
listen to conversations at scale and manage the data for AI.
For auto dealers, Strolid engages car buyers, offering a
non-automated, human (with real people!) solution that provides a
strong customer experience and builds solid relationships. Our
complete solution for customer engagement works across every
communications channel (i.e., voice, video, and messaging) and
language for every department. We continually train and upskill our
agents – resulting in a dedicated, talented workforce augmenting
our customers' teams. Many of our people have worked together in
auto dealerships and at Strolid for over twenty years, carrying a
deep expertise in dealer operations, allowing us to be truly
helpful to the customers outside the dealership.
Strolid boasts one of the most innovative engineering
departments in the industry, creating, patenting, and making open
source, the global industry standard for storing conversations –
virtualized conversational containers (vCons). To learn more, visit
Strolid at http://www.strolid.com and contact Strolid at
sales@strolid.com.
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SOURCE Strolid, Inc.