Ooredoo Qatar Extends Partnership With Netcracker for Revenue Management and Managed Services Across All Lines of Business
May 21 2024 - 6:00AM
Business Wire
Middle Eastern Operator Will Continue
Leveraging Netcracker’s Digital BSS Product Suite and Managed
Services to Support B2C and B2B Customers and Gain Improved Agility
and Time to Market
Netcracker Technology announced today that Ooredoo Qatar will
extend its long-term partnership with Netcracker, utilizing Managed
Services for Ooredoo’s Revenue Management and CRM solutions to
support B2C and B2B customers across a wide range of telecom and
other services, including ICT, IoT and Cloud. This engagement will
also expand to other industries including Fintech and Entertainment
as Ooredoo Qatar continues its forward-looking initiatives and
innovative digital offerings to maintain its position as a
technology leader in Qatar.
The partnership extension will provide Ooredoo Qatar with
improved agility and time to market as the operator takes the lead
in making Qatar one of the best-connected countries in the world.
By entrusting its solutions and support services to Netcracker,
Ooredoo Qatar will be able to focus on its goals of empowering its
customers by delivering an elevated experience, including
simplified journeys and touchpoints.
“Our renewed partnership with Netcracker allows us to stay at
the vanguard of technological innovation and market
responsiveness,” said Thani Ali Al-Malki, Chief Business Officer at
Ooredoo Qatar. “By leveraging Netcracker’s expertise, we can
deliver superior service to our customers. This collaboration is
crucial as we lead the way towards digital transformation across
multiple areas, significantly contributing to Qatar’s vision of
becoming one of the world’s most connected and digitally empowered
nations.”
“Ooredoo Qatar is at the forefront of creating a
customer-focused network and delivering excellence in customer
experience, which we are proud to help support,” said Mervat El
Dabae, EMEA Regional Vice President at Netcracker. “We value our
long-standing partnership and look forward to working closely
together for even greater success.”
About Netcracker Technology
Rapid digitization is disrupting the status quo of today’s
communications markets. Constantly evolving customer needs and
behaviors require service providers to adapt quickly and diversify
their businesses to deliver the outcomes that their customers
expect. Building digital ecosystems, anticipating customer
requirements and delivering a digital-first experience are
essential for service providers to accelerate innovation, expand
into new markets and become the disruptors in the 5G era.
Netcracker Technology, a wholly-owned subsidiary of NEC
Corporation, has the expertise, culture and resources to help
service providers around the world transform their businesses to
thrive in a digital economy. Our innovative solutions – including
our flagship cloud-native Netcracker Digital Platform –
value-driven services and unbroken delivery track record of three
decades help service providers to achieve their digital
transformation goals, drive the telco to techco evolution within
their organizations and realize business growth and profitability.
For more information, visit www.netcracker.com.
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Media Anita Karvé Netcracker Technology
MediaGroup@Netcracker.com