New program provides dedicated expert help and support for
caregivers and their families, addressing a critical gap for
organizations and their employees
PLYMOUTH
MEETING, Pa., May 14, 2024
/PRNewswire/ -- Health Advocate, a leading provider of
integrated health advocacy and navigation, well-being, and
behavioral health programs, today announced it has launched a new
program aimed at supporting caregiving employees and their loved
ones. Generations Aging Adult & Caregiver Support
provides ongoing access to a dedicated Nurse Coach, backed by a
team of Personal Health Advocates with expertise in aging issues,
who will help caregiving employees navigate the healthcare system,
connect with well-being and emotional support, and access resources
to help balance work and life.
An increasing number of working adults are now caring for their
parents, with many also caring for their own children, not to
mention themselves. Being stretched so thin takes a toll on the
caregiver's health and personal life. Without the right support,
caregiving employees are at risk of absenteeism, presenteeism, and
even dropping out of the workforce—which can cost businesses
billions each year.
"As more and more employees take on the challenges of
caregiving, the impact can be felt in the workplace, costing
organizations $17.1 to $33 billion annually in lost productivity," said
Jeff Cordell, Health Advocate's
President and CEO. "However, with access to dedicated expert
help and compassionate support like that provided with the
Generations program, caregivers can get the assistance they need to
navigate the complexities of the system, saving them time, stress
and money."
In addition to a dedicated Nurse Coach assigned to each family,
Generations Aging Adult & Caregiver Support includes
access to a team of experts, helping caregivers and their families
through the life stages to make the transitions as smooth and
stress-free as possible:
- Licensed Counselors support family members as they
manage the complicated feelings that often arise when a loved one
ages
- Benefits Experts help resolve billing and claims issues,
provide Medicare/Medicaid support, and navigate a range of other
benefits
- Work/Life Specialists, who can take on the challenges of
locating senior care services, living facilities, and hospice care,
as well as safety and medical equipment
- Financial Experts, Legal Experts, online resources, and
more
Current clients can contact their Client Success Executive with
questions; all others please call 866.799.2655 or email
info@HealthAdvocate.com for more information.
About Health Advocate
We care for our members in all ways. Always. Health
Advocate offers an innovative whole-person health and
well-being experience designed to help people navigate the
healthcare system while reducing confusion and point solution
fatigue. This unique approach incorporates five core services that
can be seamlessly integrated together to help our millions of
members and their employers achieve better health, lower costs, and
create a culture of health and well-being where everyone thrives,
no matter what challenges they may be facing.
Our team of nearly 2,000 compassionate, knowledgeable Personal
Health Advocates provides personalized and HIPAA-compliant
concierge support, backed by powerful predictive data analytics and
a proprietary technology platform, to educate, engage and advocate
for our members and help guide them toward better health.
Health Advocate is a wholly owned subsidiary of Teleperformance,
which was named one of the top 5 World's Best Workplaces 2023 by
Fortune and Great Place to Work®.
For more information, visit our new website at
www.HealthAdvocate.com and follow us on LinkedIn, Facebook and
X.
Contact:
Courtney Prizer
6109406723
377515@email4pr.com
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SOURCE Health Advocate