CAOXIAN, China, April 29,
2024 /PRNewswire/ -- "The Power Supply Company takes
proactive measures to provide assistance, helping inspect
electrical equipment. With their thoughtful help, we feel more
secure in our production". On April
18, State Grid Caoxian Power Supply Company arranged
for dedicated personnel to proactively engage with Xinxin Wood
Company, thoroughly understanding the company's electricity needs
and providing electrical advice.
In order to thoroughly implement the innovative promotion of the
business environment and deployment of action plan, State Grid
Caoxian Power Supply Company provides strong guarantees for the
development of enterprises in its jurisdiction with high-quality
services. Based on the goal of "reducing links, materials, time,
and travel" in the "four reductions", State Grid Caoxian Power
Supply Company takes the expansion of large customer manager
services as the main thread, deeply promoting the "Three
Illuminations" thematic action of illuminating personnel identity,
institutional responsibilities, and evaluations. By establishing
project service special teams and creating a "one project, one
team" service model, individual responsibilities are further
clarified, and business standards are defined. For the application
materials for power supply and public service matters, a "one-time
notification, one-form application, one-set document, one-window
acceptance" approach is implemented. With a "nanny-style" and
"one-stop" service mechanism, electricity problems during project
construction are anticipated in advance, real-time summaries and
discussions are held for solutions, and power service processes are
continuously optimized, achieving full-process personal attention
and coordinated and efficient completion of customer power
engineering access tasks.
Based on the characteristics of high standards for enterprise
power voltage quality, high reliability requirements for power
supply, and high demands for quality service, State Grid Caoxian
Power Supply Company innovatively implements the "chain-leader
system" initiative. It adopts a "one-on-one" service model to
thoroughly understand the load situation and electricity demand of
enterprises, adhering to the principle of "identifying one problem
and solving a class of demands" to promptly address the electricity
problems of enterprise customers. It actively provides energy
efficiency optimization and enhancement services, comprehensively
analyzes data such as enterprise power load, electricity
consumption, and electricity fees, helps enterprises optimize their
power usage plans, and reduces electricity costs, injecting new
vitality into the high-quality development of enterprises.
Based on the decentralized characteristics of
enterprises, State Grid Caoxian Power Supply Company relies on
"Electric Rainbow Stations" and "Village Grid Co-construction"
electricity convenience service points to fully open up the
forefront of power supply services. Continuously improve the
construction of "one zone, one post, one team, one shift and one
grid", meticulously comb through the list of power facilities in
concentrated areas of enterprises, place important customer repair
path maps, substation manager convenience service cards, and
feedback boxes in the operating halls of power supply offices and
"Electric Rainbow Stations," implement 24-hour power supply
services, make every effort to create a "ten-minute emergency
repair and power supply service circle", and make proactive efforts
to meet the needs of enterprises.
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SOURCE State Grid Caoxian Power Supply Company