SITEL Named Top Contact Center Outsource Provider
September 28 2006 - 8:30AM
Business Wire
SITEL Corporation (NYSE:SWW), a leading global provider of
outsourced customer support services, announced today its
designation as top provider in seven ContactCenterWorld.com 2006
Outsourcer Rankings and Award Categories. SITEL was recognized in
categories such as top provider in number of total agents,
business-to-business agents, business-to-consumer agents, and in
number of global contact centers. Jim Lynch, Chairman and CEO of
SITEL Corporation, commented,��We are very excited to announce that
we have won these awards again this year across a broad range of
service domains. This further demonstrates our leadership position
and commitment to our customers, our employees, and the industry.
Our market positioning, industry expertise, and client-centric
business model drives our successful performance. We are honored to
be recognized for leading the industry in several key areas
identified by ContactCenterWorld.com.� Commenting on this, the
second annual Top Outsourcer Rankings from ContactCenterWorld.com,
Raj Wadhwani, President added, �This award program recognizes
performance in terms of sales, size, specialty, and growth. For far
too long the industry has been asking us for this sort of
information and in the absence of third party data, we decided to
produce the rankings ourselves and share this information with our
90,000 members.� About ContactCenterWorld.com
ContactCenterWorld.com is the leading on-line support organization
for contact center professionals around the world. We currently
have over 79,000 corporate members of which 40% are CEO's and
Management from Contact Center's globally. The support, education,
and information are what draws 7,500 unique users to us every day.
About SITEL SITEL is a leading global provider of outsourced
customer support services. On behalf of many of the world's leading
organizations, SITEL designs and improves customer contact models
across its clients' customer acquisition, retention, and
development cycles. SITEL manages approximately two million
customer interactions per day via the telephone, e-mail, Internet,
and traditional mail. SITEL has over 42,000 employees in 101 global
contact centers, utilizing more than 32 languages and dialects to
serve customers in 56 countries SITEL is a leader in the contact
center industry. Please visit SITEL�s website at www.sitel.com for
further information. SITEL Corporation (NYSE:SWW), a leading global
provider of outsourced customer support services, announced today
its designation as top provider in seven ContactCenterWorld.com
2006 Outsourcer Rankings and Award Categories. SITEL was recognized
in categories such as top provider in number of total agents,
business-to-business agents, business-to-consumer agents, and in
number of global contact centers. Jim Lynch, Chairman and CEO of
SITEL Corporation, commented, "We are very excited to announce that
we have won these awards again this year across a broad range of
service domains. This further demonstrates our leadership position
and commitment to our customers, our employees, and the industry.
Our market positioning, industry expertise, and client-centric
business model drives our successful performance. We are honored to
be recognized for leading the industry in several key areas
identified by ContactCenterWorld.com." Commenting on this, the
second annual Top Outsourcer Rankings from ContactCenterWorld.com,
Raj Wadhwani, President added, "This award program recognizes
performance in terms of sales, size, specialty, and growth. For far
too long the industry has been asking us for this sort of
information and in the absence of third party data, we decided to
produce the rankings ourselves and share this information with our
90,000 members." About ContactCenterWorld.com
ContactCenterWorld.com is the leading on-line support organization
for contact center professionals around the world. We currently
have over 79,000 corporate members of which 40% are CEO's and
Management from Contact Center's globally. The support, education,
and information are what draws 7,500 unique users to us every day.
About SITEL SITEL is a leading global provider of outsourced
customer support services. On behalf of many of the world's leading
organizations, SITEL designs and improves customer contact models
across its clients' customer acquisition, retention, and
development cycles. SITEL manages approximately two million
customer interactions per day via the telephone, e-mail, Internet,
and traditional mail. SITEL has over 42,000 employees in 101 global
contact centers, utilizing more than 32 languages and dialects to
serve customers in 56 countries SITEL is a leader in the contact
center industry. Please visit SITEL's website at www.sitel.com for
further information.
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