Aramark Hosts First International Innovation Summit in Santiago
May 08 2024 - 7:30AM
Business Wire
In the age of virtual reality and AI, company
leadership, clients, and technology providers gather to explore
food and facility service models of the future.
To foster a collaborative learning environment with the goal of
developing innovative ways to meet client and consumer needs,
Aramark (NYSE: ARMK), a leading global provider of food and
facilities services, hosted its first International Innovation
Summit last month in Santiago, Chile. The summit involved 700
attendees representing Aramark’s international leaders from nine
countries, global clients, and technology partners from Germany to
Korea.
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An attendee tries a virtual reality
training simulator to navigate an actual workplace environment at
Aramark’s first International Innovation Summit in Santiago, Chile.
The company brought together its international leadership, global
clients and vendors to focus on how innovation can help drive
stronger business results. (Photo: Business Wire)
“We recognize our responsibility to present and operationalize
innovative ways to deliver food and facilities services that
provide greater value for our clients and customers,” said Carl
Mittleman, Chief Operating Officer, Aramark International. “This
event was a way to use our scale to bring our leadership, clients,
and technical partners together to accelerate concepts that can
make a difference.”
The summit featured a trade show environment with more than 100
technical applications including several that harness the benefits
of virtual reality (VR) and artificial intelligence. For example,
training programs for workers were introduced that use VR to
immerse trainees into personalized environments to become more
familiar with the workplace through virtual spaces and tools.
A new concept called "Foodlab" was demonstrated, which is
designed to garner guest feedback to consistently change dining
options based on direct consumer input. The feedback can lead to
customization, such as regional menu preferences, collaborations
with high profile restauranters, and partnerships with local
purveyors that tailor the dining experience for the specific
location.
The event also offered attendees a series of national and
international keynote speakers and workshops focusing on innovation
in areas such as consumer experiences, safety, sustainability, and
circular economy as well as artificial intelligence.
Among the International speakers were Hassan Murad, CEO and
co-founder of Intuitive AI, recognized by Forbes as one of the five
rising entrepreneurs in AI, and Hyunjong Lee, the Global Business
Development Head of the Korean company Nuvilab, who digitalize food
through Artificial Intelligence and big data for better management
of food production and waste.
“It was our intent to provide our leadership and functional
teams with the right setting and some dedicated time to think about
the possibilities to innovate together with our clients,” Mittleman
added.
Aramark has successfully hosted an innovation summit in Chile
for several years. Because the format proved to be a best practice,
the company decided to expand it to other countries for 2024.
About Aramark
Aramark (NYSE: ARMK) proudly serves the world’s leading
educational institutions, Fortune 500 companies, world champion
sports teams, prominent healthcare providers, iconic destinations
and cultural attractions, and numerous municipalities in 15
countries around the world with food and facilities management.
Because of our hospitality culture, our employees strive to do
great things for each other, our partners, our communities, and the
planet. Aramark has been recognized on FORTUNE’s list of “World’s
Most Admired Companies,” Fair360’s “Top 50 Companies for Diversity”
and “Top Companies for Supplier Diversity,” Newsweek’s list of
“America’s Most Responsible Companies 2024,” the HRC’s “Best Places
to Work for LGBTQ Equality,” and earned a score of 100 on the
Disability Equality Index. Learn more at www.aramark.com and
connect with us on LinkedIn, Facebook, X, and Instagram.
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Chris Collom (215) 238-3593 Collom-chris@aramark.com
Aramark (NYSE:ARMK)
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