Plumtree Launches Developer Support Program and Developer Tools for its 2,000 Customer and Partner Developers
September 01 2004 - 10:00AM
PR Newswire (US)
Plumtree Launches Developer Support Program and Developer Tools for
its 2,000 Customer and Partner Developers Plumtree Service Station
and Dedicated Support Team Accelerate Service-Oriented Application
Development SAN FRANCISCO, Sept. 1 /PRNewswire-FirstCall/ --
Enterprise Web leader Plumtree Software (NASDAQ:PLUM) today
announced a new support program for customer and partner developers
and a new testing tool, called Plumtree Service Station, for
accelerating development of custom Web services. Both offerings
were created to empower Plumtree's growing developer community,
currently numbering over 2,000 members, to build service-oriented
applications quickly and easily. Plumtree's new Developer Support
Program includes a comprehensive package of programming services,
as well as dedicated phone and onsite support. Plumtree Service
Station offers developers a means for testing Integration Web
Services independent of the portal, dramatically speeding
development and testing of custom Web services. Plumtree will host
a Web seminar detailing the new support program and demonstrating
Plumtree Service Station on September 13, 2004. Customers and
partners can register for the seminar at
http://www.plumtree.com/04/devsupport. "Plumtree Developer Support
has been crucial in supporting our effort to build collaborative
and user-centric applications that foster communication between our
corporate staff and our educational facilities," said Ray Simpson,
developer at Apollo Group, provider of higher education programs to
working adults. "We're excited that Plumtree has extended its
developer support offering and we plan to use its new services to
speed our development cycle and glean knowledge and code from
Plumtree experts." Plumtree's new class of developer support will
automatically be credited to customers who have Enterprise or
Advanced support contracts with Plumtree. Plumtree partners,
including ISVs, systems integrators and resellers will receive
developer support services with the partner program's limited use
development license for all Plumtree products. For more information
on joining Plumtree's partner program, go to:
http://www.plumtree.com/partners/application/. New Program Offers
Personalized Developer Support Based on upsurge of developer
activity in the Plumtree community, Plumtree designed its new
support program to give developers faster and more personalized
assistance from Plumtree development experts. Plumtree's new
Developer Support Program includes: -- A dedicated developer
support team at Plumtree; -- 12- and 24-hour response times for
developer support issues depending on priority of the issue; --
Short-term programming services where Plumtree experts will code
portlets or other Web Services that can be completed within 24
hours; -- Onsite developer support for issues that require
in-person attention; -- A named developer support account manager;
and -- Priority access to beta programs and pre-release developer
products. Plumtree Service Station Speeds Development of
Integration Web Services Before the launch of the Plumtree Service
Station, developers building custom Web Services had to use a
portal environment to load, test and debug Web services. Using
Plumtree Service Station, developers can now develop and test
Integration Web Services independent of the portal environment. As
a result, development time is greatly reduced and developers are
able to isolate problems more easily. Plumtree Service Station
includes: -- A Graphical User Interface (GUI) that gives developers
a way to create, modify, monitor and test Integration Web Services
without knowledge of Java; -- Support for JUnit, a Java-based
automated testing framework, enabling developers to build
JUnit-based test cases for Plumtree Integration Web Services; --
Integration with multiple IDEs (Integrated Development
Environments) allowing developers to seamlessly test and debug
Plumtree Integration Web Services while remaining in their existing
IDE; and -- A logging service that supports troubleshooting by
flagging unexpected results and providing detailed activity of
Integration Web Services, including full SOAP logging. With Service
Station, developers now have one place to go for all their
Integration Web Service testing needs instead of using multiple
debugging tools in a portal environment. Plumtree Service Station
and all relevant documentation are available for download on the
Plumtree Developer Center at: http://devcenter.plumtree.com/.
"Plumtree has been recognized over and over for having customers
with the most sophisticated portal applications in the industry.
Behind this success is a vibrant community of innovative
developers," said Eric Zocher, vice president of product
development. "Accordingly we've sharpened our focus on giving this
community the support and tools they need to build even more
impressive applications using Plumtree." Web Seminars Help
Developers Build Advanced Service-Oriented Applications To further
support customer, partner and prospect developers, Plumtree holds
Technical Web Seminars throughout the year. This month, Plumtree is
hosting technical Web seminars focused on integrating existing Web
applications, Business Intelligence (BI) systems, Identity
Management systems and Enterprise Resource Planning (ERP) systems
into portal applications. To register for one of these seminars, go
to: http://www.plumtree.com/04/technicalseminars_pr. About Plumtree
Software Plumtree Software is the Enterprise Web leader. Plumtree's
mission is to create a comprehensive Web environment for employees,
customers and partners across the enterprise to interact with
different systems and work together. Plumtree's Enterprise Web
solution consists of integration products for bringing resources
from traditional systems together on the Web, shared services such
as collaboration, content management and search for building new
Web applications, and a portal platform for delivering these Web
applications to broad audiences. Plumtree's independence and its
Web Services Architecture allow this solution to span rival
platforms and systems, helping maximize customers' return on their
existing technology investments. With offices in more than a dozen
countries, Plumtree has licensed over 640 customers, including
Boeing, Ford Motor Company, Procter & Gamble and the U.S. Navy.
For more information, visit Plumtree on the Web at
http://www.plumtree.com/. Plumtree is a registered trademark of
Plumtree Software, Inc. and/or its subsidiaries in the US and/or
other countries. All other registered and unregistered trademarks
in this document are the sole property of their respective owners.
Press Contact Carilu Dietrich Plumtree Software 415-399-7047
DATASOURCE: Plumtree Software, Inc. CONTACT: Carilu Dietrich of
Plumtree Software, +1-415-399-7047 or Web site:
http://www.plumtree.com/
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