- Report of Foreign Issuer (6-K)
September 13 2012 - 7:00AM
Edgar (US Regulatory)
UNITED
STATES
SECURITIES
AND EXCHANGE COMMISSION
Washington,
D.C. 20549
FORM 6-K
REPORT OF
FOREIGN PRIVATE ISSUER
Pursuant
to Section 13a-16 or 15d-16 of the Securities and Exchange Act of 1934
For the
month of September 2012
JACADA LTD.
(Translation
of registrant's name into English)
11 Shenkar Street
Herzliya, 46725 Israel
(Address of
principal executive offices)
Indicate by
check mark whether the registrant files or will file annual reports
under cover of Form 20-F or Form 40-F.
Form 20-F
X
Form
40-F ___
Indicate
by check mark if the Registrant is submitting this Form 6-K in paper as
permitted by Regulation S-T Rule 101(b)(1):
Yes ____ No
X
Indicate
by check mark if the Registrant is submitting this Form 6-K in paper as
permitted by Regulation S-T Rule 101(b)(7):
Yes ____ No
X
Indicate
by check mark whether the registrant by furnishing the information
contained in this Form is also thereby furnishing the information to the
Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act
of 1934.
Yes ____ No
X
If
"Yes" is marked, indicate below the file number assigned to the
Registrant in connection with Rule 12g3-2(b): 82- _N/A_
CONTENTS
This Report on Form 6-K of Jacada consists of the following documents,
which are attached hereto and incorporated by reference herein:
Press Release, released publicly on September 13, 2012: Jacada Signs a
Material Software Solution and Support Agreement with Top Global Retailer
SIGNATURES
Pursuant to
the requirements of the Securities Exchange Act of 1934, the registrant
has duly caused this report on Form 6-K to be signed on its behalf by
the undersigned, thereunto duly authorized.
|
|
|
JACADA LTD.
|
|
|
|
|
|
|
|
|
|
By:
|
|
/s/ CAROLINE CRONIN
|
|
|
|
Name:
|
|
Caroline Cronin
|
|
|
|
Title:
|
|
Chief Financial Officer
|
|
|
|
|
|
|
|
Dated:
|
September 13, 2012
|
|
|
|
Jacada
Signs a Material Software Solution and Support Agreement with Top Global
Retailer
ATLANTA--(BUSINESS WIRE)--September 13, 2012--Jacada, Inc., a leading
global provider of customer service solutions designed to improve the
customer experience, today announced that it has been chosen as the
customer service enterprise software solution provider for one of the
world’s top ten retail companies. Over the next three years, Jacada will
provide software service and support to all of the Fortune 100
retailer’s worldwide contact center operations.
The client, known for offering some of the best customer service in
their industry, will be deploying several Jacada integration, agent
scripting, and unified desktop technology solutions aimed at improving
the customer experience throughout the organization’s contact centers.
They are one of the fastest growing retailers in US history and will be
utilizing Jacada solutions to optimize interactions with the company’s
customer base throughout North America.
“We are excited to begin this relationship with such a well proven and
respected company,” states Gideon Hollander, Jacada Co-Chief Executive
Officer. “Their selection of Jacada’s customer interaction suite
confirms the advantage of our solid customer service technology
experience and commitment to the customer service market.”
Under the new agreement, Jacada will provide an enterprise level
customer service solution along with ongoing professional and product
support services in support of the company's ongoing initiatives to
improve the customer experience. Jacada solutions optimize the
effectiveness of contact center interactions and provide automation to
customer service processes, two important functions in the retail
industry.
About Jacada
Jacada provides solutions that simplify and improve the effectiveness of
customer interactions. Jacada’s Visual IVR, customer, and agent desktops
as well as process optimization solutions help companies reduce the cost
of their operations, drive customer satisfaction and provide a complete
return on investment within the first year after deployment.
Founded in 1990, Jacada operates globally with offices in Atlanta, USA;
London, England; Munich, Germany; Herzliya, Israel; and Stockholm,
Sweden. More information is available at
www.Jacada.com
.
This news release may contain forward-looking statements as that term
is defined in the Private Securities Litigation Reform Act of 1995. The
words "may," "could," "would," "will," "believe," "anticipate,"
"estimate," "expect," "intend," "plan," and similar expressions or
variations thereof are intended to identify forward-looking statements.
Investors are cautioned that any such forward-looking statements are not
guarantees of the future performance and involve risks and
uncertainties, many of which are beyond the Company's ability to
control. Actual results may differ materially from those projected in
the forward-looking statements as a result of various factors including
the performance and continued acceptance of our products, general
economic conditions and other Risk Factors specifically identified in
our reports filed with the Securities and Exchange Commission. The
Company undertakes no obligation to update or revise any forward-looking
statement for events or circumstances after the date on which such
statement is made.
Jacada is a trademark of Jacada Inc. All other brands or product
names are trademarks of their respective owners.
CONTACT:
Jacada
A. Lee Judge, 770-776-2326
Marketing Programs
Manager
ljudge@jacada.com
Jacada (NASDAQ:JCDA)
Historical Stock Chart
From Apr 2024 to May 2024
Jacada (NASDAQ:JCDA)
Historical Stock Chart
From May 2023 to May 2024
