Spartoo Demonstrates Operational Excellence in Europe With TrustPilot Ratings From Its Customers
May 09 2023 - 1:30AM
Business Wire
Regulatory News:
Spartoo (ISIN code: FR00140043Y1 - ticker: ALSPT), one of
the leading online retailers for fashion items in Europe, today
announced that it achieved TrustPilot1 ratings above 4 out of
5.
The TrustPilot website is the benchmark for hosting consumer
reviews on the Internet. Spartoo has been continuously rated on the
site since April 2014, with over 116,000 consumer reviews to date
rating it as "Excellent" in its 7 main markets in Europe.
Boris Saragaglia, co-founder and CEO of Spartoo, stated:
“Our customer-centric approach, which has been the cornerstone of
Spartoo's business model since its inception, has once again been
recognized and objectified by the ratings we received on
TrustPilot, Europe's leading platform for sharing consumer reviews.
Through a strategy of local adaptation of our offering, customer
service and supply chain, we ensure the experience that best meets
the expectations of each country while providing excellent
operational execution. “
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Next financial publication GMV and 2023 Half-Year
Results, Monday October 2, 2023, after market close
About Spartoo
With 10,000 brands and more than 1.6 million items, Spartoo
offers one of the widest selections of fashion items (footwear,
ready-to-wear, bags) in more than 30 countries in Europe, thanks to
its team of more than 400 employees of nearly 30 different
nationalities. In 2022, the Group generated a GMV (Gross
Merchandise Value) of €209.6 million, 40% of which was generated
internationally. With an integrated logistics platform and
after-sales service, Spartoo stands out for its customer-centric
approach, as evidenced by a very high customer satisfaction rate.
The strategy is based on the strong synergies between the online
sales model and the advantages of physical stores, which support
loyalty and brand awareness. Capitalizing on its e-commerce
know-how, Spartoo has also developed a complete range of services
for professionals.
Visit the Group's websites: www.spartoo.com
www.spartoo-finance.com
1 en.trustpilot.com
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