IR Selected as a 2016 Hot Vendor by Aragon Research
July 26 2016 - 9:00AM
Business Wire
Technology Research and Advisory Firm
Recognizes IR for its Ongoing Innovation in the Unified
Communications and Collaboration Industry
IR, the leading global provider of experience management
solutions for unified communications, contact centers and critical
IT infrastructure, today announced that Aragon Research, a
technology-focused research and advisory firm, has recognized IR as
a 2016 Hot Vendor in Unified Communications and Collaboration
(UCC).
IR Prognosis for UC enables organizations to deliver the best
user experience possible for collaboration, meetings and
voice/video calls, whether in the cloud, on-premises or for hybrid
environments. Aragon Research recognized IR for its ability to
manage highly complex UC environments across multiple vendors,
including Microsoft, Cisco and Avaya, without the use of network
probes. The report also acknowledged IR for its analytics, which
enable organizations to quickly identify and resolve communications
issues in real time.
Each year, Aragon Research selects Hot Vendors across multiple
markets that are doing something truly new or different,
highlighting expanded capabilities, new strategies that open up
markets, or new ways of doing business. According to Aragon
Research, in the UCC space, “legacy applications and analog
processes are no longer delivering the outcomes that business users
want in the Digital Era. More than anything, enterprises are
seeking better and faster communications and collaboration tools.
Today, it is an imperative to be able to offer voice, video and
mobile messaging as key capabilities that are interconnected.”
Aragon Research has identified IR as one of the four UCC providers
that are making a difference in the industry.
“With the rise of the remote workforce, enterprises are making
it a top priority to move into the digital transformation in order
to stay connected and collaborative,” said Jim Lundy, founder and
CEO, Aragon Research. “We’ve selected IR as a Hot Vendor because of
their initiatives to support this transformation by delivering
solutions that truly enable enterprises to deliver the best user
experience from their UCC deployments.”
When planning for UCC deployments, IT teams need to, not only be
aware of the problems in the network and user experience, but also
need to understand why these issues are occurring in order to
effectively resolve them. IR Prognosis for UC allows users to
quickly pinpoint the problem and provides prescriptive guidance on
how to fix it, reducing time to resolution.
“We’re honored that Aragon Research has recognized IR as a Hot
Vendor,” said Darc Rasmussen, Managing Director and Chief Executive
Officer, IR. “We believe that the inclusion of IR in this report is
proof that through our proactive experience management solutions,
we can empower businesses to more easily adopt and deploy the UC
solutions that they need to better communicate and collaborate in
today’s changing workspace.”
A free copy of the Hot Vendor report can be downloaded from
www.ir.com.
About IR
IR is the corporate brand name of Integrated Research Limited
(ASX:IRI), the leading global provider of experience management
solutions for critical IT infrastructure, payments and
communications ecosystems. More than 1000 organizations in over 60
countries—including some of the world’s largest banks, airlines and
telecommunication companies rely on IR Prognosis to provide
business critical insights and ensure continuity-critical systems
deliver high availability and performance for millions of their
customers across the globe. For further information on IR, visit
www.ir.com.
Disclaimer
Aragon Research does not endorse vendors, or their products or
services that are referenced in its research publications, and does
not advise users to select those vendors that are rated the
highest. Aragon Research publications consist of opinions of Aragon
Research and Advisory Services organization and should not be
construed as statements of fact. Aragon Research provides its
research publications and the information contained in them “AS
IS,” without warranty of any kind.
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version on businesswire.com: http://www.businesswire.com/news/home/20160726005593/en/
IRKevin Ryder, +61 2 9966 1066media@ir.comOrFinn Partners for
IRMichelle Sieling, +1 415 541 0750irteam@finnpartners.com
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