Next generation UC management solution enables organizations to evaluate, troubleshoot and prepare network and connectivity to the cloud

IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced new deployment and migration pre-assessment capabilities to its flagship solution, IR Prognosis for UC. With these new capabilities, IT teams can test the internal network, as well as connectivity to the Office 365 cloud, and automatically assess the infrastructure to detect likely issues in performance of voice, video, and desktop sharing and resolve them before migrating to a cloud or hybrid environment.

One of the most critical elements in a successful UC deployment in the cloud or in a hybrid environment is ensuring that the IT infrastructure is optimized to cope with the demands of real-time communications. However, organizations often fail to pre-assess their network and UC environment and later find out during deployment that the network is unable to handle the demands, causing a poor user experience.

Prognosis for UC has a unique software-based design that does not require network probes for UC traffic analysis across the network. Therefore, it can be deployed much quicker than other probe based solutions and provides full visibility across the entire UC environment, including SBCs, routers, and Wi-Fi access points. Furthermore, it will not only identify potential issues, but also troubleshoot the root cause and provide prescriptive remedial guidance, reducing the time to prepare for a successful deployment or a migration to the cloud.

“UC infrastructure in today’s workplace is complex and full of potential problem areas that are hard to see,” said Darc Rasmussen, Managing Director and Chief Executive Officer, IR. “By using Prognosis for UC to perform a pre-assessment, IT operations can identify what could go wrong ahead of the deployment, so the issues can be prioritized and addressed before they can cause a problem. By getting your network ready you can ensure that users will have a great experience and can reap the rewards and productivity that the cloud can deliver.”

IR is exhibiting at the Microsoft Worldwide Partner Conference, Toronto, Canada July 11-14. Visit us at booth #437.

About IR

IR is the corporate brand name of Integrated Research Limited (ASX:IRI), the leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

IRKevin Ryder, +61 2 9966 1066media@ir.comOrFinn Partners for IRMichelle Sieling, +1 415 541 0750irteam@finnpartners.com

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