SHANGHAI, May 10, 2024
/PRNewswire/ -- A news report from english.shanghai.gov.cn:
To cater to the various needs of inbound passengers, the
Shanghai Airport Group has introduced seven initiatives aimed at
facilitating inbound services to enhance the overall travel
experience for foreign visitors in the city.
1. Passport verification for hassle-free WiFi access
For inbound travelers without domestic SIM cards, a new feature
called "Passport Identification Login" has been launched. Travelers
can use their phones to capture passport information at the
airport's free Wi-Fi login page, enabling seamless internet access
with just one click.
2. Convenient SIM card purchase with "On-arrival Card
Swapping"
At both Pudong and Hongqiao international airports, 14 points
have been designated for the sale of SIM cards and mobile data
packages, allowing travelers to purchase domestic SIM cards
immediately upon clearing customs. These points support foreign
currency and bank card payments and are staffed with dedicated
personnel for assistance. Plans are in place to establish mobile
operator service centers in terminals 1 and 2 of Pudong Airport to
offer professional communication services to inbound travelers.
3. Easy city transport with "One
Card for Travel"
Service points for Shanghai Urban Tourist Cards and transport
cards have been set up at Pudong and Hongqiao international
airports, accepting foreign card payments and making it more
convenient for inbound travelers to switch between taxis, buses,
and subways.
4. Secure foreign bank card transactions with "Worry-free
Card Swiping"
As a designated area for inbound payment service demonstration
by the Shanghai Municipal Commission of Commerce, Shanghai's two major airports continue to
enhance foreign bank card payments and domestic mobile payment
capabilities. Over 400 merchants in both airports accept various
transaction channels including foreign currency cards, WeChat Pay,
digital renminbi, and Alipay, with clear indications of accepted
payment methods. In addition, dedicated inbound payment experience
service counters have been set up to guide inbound travelers on
mobile payment and foreign bank card linking.
5. Flexible currency exchange for foreign currencies
The Shanghai Pudong International Airport has added three
currency exchange points in the Departure Restricted Area of
Terminal 1 and the Arrival Public Area of Terminal 2. Additionally,
the Hongqiao International Airport has set up a temporary currency
exchange point in the International Departure Area of Terminal 1 to
meet travelers' currency exchange needs. Currently, there are 16
currency exchange points, seven banking outlets, and five
international card-compatible ATMs across both airports.
6. Attentive Customs clearance experience
To further enhance the inbound passenger clearance experience,
the Pudong International Airport has collaborated with Customs and
Border Control to improve service details. This includes the
addition of multiple form-filling stations, multilingual
immigration card instructions, directional signs, and the
introduction of visual baggage loading/unloading progress
indicators at 35 international baggage carousels. Inbound travelers
can monitor luggage handling progress in real-time, enabling them
to prepare for baggage collection in advance.
7. Comprehensive one-stop services for a warm welcome
To provide a seamless experience, a one-stop "Inbound
Facilitation Service Point" has been established in the arrival
halls of Pudong and Hongqiao airports. This service point
integrates services such as Wi-Fi registration, SIM card and
transport card sales, currency exchange, mobile payments, and
manual inquiries, in one place. Additionally, multilingual
passenger guidebooks in Chinese, English, Japanese, Korean, and
other languages are provided for the convenience of inbound
travelers to access the necessary service information promptly.
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content:https://www.prnewswire.com/news-releases/shanghai-airports-enhance-inbound-foreign-passenger-experience-302142130.html
SOURCE english.shanghai.gov.cn