Connecting Japan and
China via its proprietary
integrated inventory management system, enables MANDARAKE to sell
one-of-a-kind and limited edition items in both Japan and China at the same time
TOKYO, May 8, 2024
/PRNewswire-PRWeb/ -- transcosmos hereby announces that the company
has developed an integrated inventory management system, connecting
Japanese and Chinese e-commerce sites. With this proprietary
system, transcosmos will enhance its capabilities in offering
vintage items like one-of-a-kind goods and other limited edition
items online. For the very first client, MANDARAKE INC., a company
specializing in selling used books, collectibles and other manga
and anime-related items, transcosmos has opened a Tmall Global
Flagship store. MANDARAKE flagship store is the first in the
industry selling vintage & hobby goods on Tmall Global,
China's cross-border e-commerce
site.
transcosmos worked with Alibaba Group
Holding Limited and developed customer service and quality
assurance rules, collaborative systems and operational processes
for centralized inventory management connecting China and Japan, auto-translation, international
delivery, etc.
MANDARAKE Tmall Global Flagship Store
URL:
https://mandarake.tmall.hk/search.htm?spm=a1z10.3-b.w5001-25058158246.2.48fb7f80E07X8L&search=y&scene=taobao_shop
Demands for second-hand and vintage goods have been growing in
the China market. Against this
backdrop, Tmall Global, China's
largest cross-border e-commerce platform began selling such items
in 2021.
Yet, despite high demands for Japanese second-hand and vintage
items, there are various challenges that must be addressed to sell
these items for the China market
via cross-border e-commerce platforms. The challenges include the
very nature of items - the number of items are very limited, even
only one inventory available for sale - as well as the need for a
centralized inventory management system connected to store
inventories in Japan, and
translation of varieties of anime and characters that requires
specialized knowledge.
To tackle the challenges and enter the second-hand and vintage
industry, transcosmos worked with Alibaba Group Holding Limited and
developed customer service and quality assurance rules,
collaborative systems and operational processes for centralized
inventory management connecting China and Japan, auto-translation, international
delivery, etc. With these in place, transcosmos successfully
created a framework that enables Japanese second-hand and vintage
brands to sell items to China via
cross-border e-commerce with minimized stock-out risk of
one-of-a-kind vintage items.
MANDARAKE INC. operates 15 offline stores located across
Tokyo, Osaka, Fukuoka and Hokkaido, selling different types of
one-of-a-kind second-hand and vintage items. All store inventories
are managed centrally on its Japanese e-commerce site. Connecting
the site with its new cross-border e-commerce site via the system
transcosmos has developed, MANDARAKE can manage items for both
Japanese and Chinese e-commerce stores, thereby enabling Chinese
consumers to buy items from Tmall Global MANDARAKE flagship store
easily. Now, Chinese consumers have access to items that were
otherwise only available in stores in Japan and Japanese e-commerce sites like
one-of-a-kind second-hand items, vintage goods, and items that are
too big to bring back home from Japan.
Building on its expertise in the international e-commerce
business, transcosmos will not only offer systems but also
end-to-end services including flagship store opening and
operations, order management, customer support, and international
logistics at one-stop. In addition, transcosmos will further
enhance its cross-border e-commerce services targeting the
second-hand and vintage industry, helping businesses promote their
products by selecting items tailored to cultures and preferences of
Chinese consumers, creating live commerce videos and short movies,
and more.
"On top of managing store inventories for both China and Japan, there are various challenges to
overcome in selling antiques and collectibles in the Chinese local
market," Yoshiyuki Tanaka, President
& CEO at MANDARAKE INC. said. "Alliance with transcosmos
enabled us to focus on selling, and successfully open our store on
Tmall Global without changing the existing operations and with
limited system development costs. Going forward, we would like
transcosmos to collect the voice of local Chinese customers so that
we can increase the number of items to sell on our Tmall Global
flagship store for the customers."
Chinese news website: https://x.gd/9H9AK
- transcosmos is a trademark or registered trademark of
transcosmos inc. in Japan and
other countries.
- Other company names and product or service names used here are
trademarks or registered trademarks of respective companies.
About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have
combined superior "people" with up-to-date "technology" to enhance
the competitive strength of our clients by providing them with
superior and valuable services. transcosmos currently offers
services that support clients' business processes focusing on both
sales expansion and cost optimization through our 182 bases across
35 countries/regions with a focus on Asia, while continuously pursuing Operational
Excellence. Furthermore, following the expansion of e-commerce
market on the global scale, transcosmos provides a comprehensive
One-Stop Global E-Commerce Services to deliver our clients'
excellent products and services to consumers in 46
countries/regions around the globe. transcosmos aims to be the
"Global Digital Transformation Partner" of our clients, supporting
the clients' transformation by leveraging digital technology,
responding to the ever-changing business environment. Visit us here
https://www.trans-cosmos.co.jp/english/
Media Contact
transcosmos inc., transcosmos inc.,
+81-3-6709-2251, pressroom@trans-cosmos.co.jp,
https://www.trans-cosmos.co.jp/english/
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SOURCE transcosmos inc.