The airline was also named the No. 1
ULCC
LAS
VEGAS, May 9, 2024 /PRNewswire/ -- Allegiant
Travel Company (NASDAQ: ALGT) has been named one of the top three
airlines, and number one ULCC, by customers, according to the J.D.
Power 2024 North America Airline Satisfaction Study.
The consumer research firm's annual survey asked passengers to
rate carriers based on seven core factors: airline staff, digital
tools, ease of travel, level of trust, on-board experience,
pre/post-flight experience, and value for price paid.
"We are honored to receive this recognition from our passengers,
as it reaffirms the important value we bring to the communities we
serve," said Allegiant President Gregory C.
Anderson. "We have a long history of providing great service
at an attractive price for our customers. This accolade underscores
our mission of being the airline of choice for leisure
travelers."
A hallmark of Allegiant's leisure-focused business model is that
it operates a network of only nonstop, point-to-point flights,
making air travel a more seamless experience.
"The service we provide bridges the gap in connecting
small-to-medium sized communities to premier vacation destinations
with accessible, low-cost fares," said Scott DeAngelo, Allegiant's chief marketing
officer. "Additionally, we strengthen our relationship with our
customers by conducting ongoing surveys to identify the products
and services that matter most to them and adjust accordingly."
According to J.D. Power, this year's survey results are based on
responses from 9,582 passengers who ranked carrier performance on a
poor-to-perfect 6-point rating scale.
For more information about the J.D. Power survey, click
here.
Allegiant – Together We Fly™
Las Vegas-based Allegiant
(NASDAQ: ALGT) is an integrated travel company with an airline at
its heart, focused on connecting customers with the people,
places and experiences that matter most. Since
1999, Allegiant Air has linked travelers in
small-to-medium cities to world-class vacation
destinations with all-nonstop flights and industry-low average
fares. Today, Allegiant serves communities across the nation, with
base airfares less than half the cost of the average domestic
roundtrip ticket. For more information, visit us at Allegiant.com.
Media information, including photos, is available
at http://gofly.us/iiFa303wrtF
Media Contact
Phone: 702-800-2020
Email: mediarelations@allegiantair.com
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SOURCE Allegiant Travel Company