MONTREAL, May 21, 2024
/CNW/ - LGI Healthcare Solutions (LGI), a leader in Canadian
healthcare IT, is proud to announce that over 250,000 patients have
been successfully redirected from emergency departments to more
adapted care, greatly reducing waiting room congestion. Each
redirected patient secured an appointment within 48 hours, thus
aiding in the reduction of emergency wait times.
The LGI Emergency Redirection solution, now implemented in over
120 healthcare facilities across Europe and Canada, originated from a 2015 project
initiated at Montreal's Sacré-Cœur
Hospital. By 2016, the model's effectiveness and replicability led
to wider adoption in other hospitals. The solution was then adopted
in France in 2020, and in
Switzerland in 2023, with the
redirection count reaching 250,000 by 2024.
Francis Cuerrier, Product
Director, attributes the model's success to its straightforward
deployment. "After establishing a partner network, we can roll out
the solution in a matter of weeks, " he remarks.
"Feedback has been overwhelmingly positive, with over 95% of
patients advocating for its universal application in emergencies,
and 99.6% of nurses are comfortable using it."
Michel Desgagné, President and Chief Executive Officer of LGI,
celebrates this achievement. "Redirecting emergency traffic
significantly advances our mission of improving performance in
healthcare," he states. "Each redirection optimizes resource
use, cutting costs for the healthcare network and reducing urgent
care wait times. We hope this model will be adopted more widely to
decrease overall healthcare expenses and improve urgent care
accessibility," he concludes.
About LGI Healthcare
Solutions
For over 40 years, LGI Healthcare Solutions has distinguished
itself through a rich and diversified solutions portfolio. We help
improve the performance of healthcare facilities and the experience
of their staff and patients. We serve thousands of facilities
across Canada, the United States, Australia, the United Kingdom, and France.
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SOURCE LGI Healthcare Solutions