Rackspace Technology Epic Infrastructure Managed Services Increases Seattle Children's Epic Electronic Health Record Availability
May 16 2024 - 11:05AM
Rackspace Technology Epic Infrastructure Managed Services Increases
Seattle Children's Epic Electronic Health Record Availability
Rackspace Technology® (NASDAQ:
RXT), a leading end-to-end hybrid, multicloud, and AI
technology services company, today announced Seattle Children's
successfully implemented an Epic Electronic Health Records (EHR)
system leveraging Rackspace’s Healthcare Cloud solution. After an
extensive evaluation of private and public cloud service providers,
the organization chose Rackspace to manage the migration and
provide fully managed private cloud infrastructure services for an
Epic environment.
“We chose Rackspace Technology as a strategic partner due to
their deep technology background, track record of managing critical
workloads, strong customer experience reputation, and a dedicated
commitment to healthcare providers and patient outcomes," said Dr.
Zafar Chaudry, Senior Vice President, Chief Digital, and
Information Officer at Seattle Children's. "We are thrilled with
the successful execution and migration into the Rackspace
environment due to meticulous planning, executive engagement, and
tight collaboration with Seattle Children's stakeholders throughout
this journey."
Rackspace and Seattle Children's engagement includes
Service-Level Agreement (SLA) backed managed services, a
predictable cost model, expandability for growth, and adjacency for
a third-party application ecosystem. The new managed hosting
infrastructure will allow the organization system to focus on
high-value strategic initiatives that improve patient care while
optimizing the business of serving the Pacific Northwest
community.
"Epic is a comprehensive electronic health records system that
enables Seattle's Children's to maintain patient records,
facilitating improved patient care coordination and data
management," said Brian Lillie, President of Private Cloud. "The
Rackspace Infrastructure Managed Services team seamlessly migrated
the organization's Epic instance with a designated playbook with
minimal impact on systems availability. In addition, Rackspace
holds all the Epic certifications needed to implement the
deployment and now to support the organization’s Epic
infrastructure. We are the perfect partner to host and assist
Seattle Children’s in managing this critical workload
transition."
"Health systems today focus on improving care outcomes and
patient experiences in their communities. Innovation is at the
forefront of driving change in achieving these desired outcomes and
requires new ways of working, including technology choices that can
help create these new forms of value by embracing a
do-more-with-less paradigm shift," said PV SubbaRao, Rackspace
Technology, Global Healthcare, and Life Sciences Senior Vice
President. "With this strategic clinical application migration,
Seattle Children's is embracing the power of Rackspace private
cloud and the innovation it can drive in care delivery and
treatments through pediatric research."
About Rackspace Technology
Rackspace Technology is a leading end-to-end hybrid, multicloud,
and AI technology services company. We can design, build, and
operate our customers' cloud environments across all major
technology platforms, irrespective of technology stack or
deployment model. We partner with our customers at every stage of
their cloud journey, enabling them to modernize applications, build
new products, and adopt innovative technologies.
Media Contact: Natalie Silva,
publicrelations@rackspace.com