Cloudbeds and Cendyn partner to enhance hotel revenue and guest experience
May 14 2024 - 9:06AM
Cloudbeds, the premier hospitality management software platform,
and Cendyn, a global integrated hotel technology and services
company, have today announced a strategic partnership dedicated to
driving revenue growth for hoteliers.
This collaboration connects Cloudbeds’s property management
system (PMS) seamlessly with both Cendyn CRM and Cendyn Digital
Marketing Platform (DMP), empowering hoteliers to optimize
operations and elevate guest relationships to boost revenue
streams. The systems’ integration streamlines operational
efficiency by centralizing tasks such as cross-channel
connectivity, digital advertising management, and campaign
monitoring.
“By harnessing Cendyn’s robust marketing automation capabilities
alongside Cloudbeds PMS, hoteliers can automate and optimize
marketing campaigns while consolidating guest data” says Chris
Egan, Chief Product Officer at Cendyn. “This comprehensive
approach enables precise audience segmentation, personalized
content creation, and campaign scheduling tailored to guest
behavior and preferences.”
The Cendyn and Cloudbeds integration enables hoteliers to
consolidate guest data across all different touchpoints, allowing
for personalized marketing efforts. With the centralized digital
ads platform, hoteliers can tailor campaigns to enhance guest
experience and drive direct bookings, thereby increasing
revenue.
Furthermore, by leveraging the combined power of Cendyn's
analytics capabilities and Cloudbeds' PMS, hoteliers gain
actionable insights into guest behavior, campaign performance,
booking patterns, and revenue performance, providing a clear
pathway to revenue growth.
Sebastien Leitner, VP of Partnerships at Cloudbeds, said:
“Our collaboration with Cendyn marks an important milestone for us.
By enhancing our leading PMS solution with Cendyn CRM and digital
marketing functionality, we look forward to enabling hoteliers to
elevate guest experiences and achieve even greater revenue
growth.”
ENDS
About Cloudbeds
Cloudbeds is the leading platform redefining the concept of PMS
for the hospitality industry, serving tens of thousands of
properties in more than 150 countries worldwide. Built from the
ground up to be masterfully unified and scalable, the award-winning
Cloudbeds Platform brings together built-in and integrated
solutions that modernize hotel operations, distribution, guest
experience, and data & analytics.
Founded in 2012, Cloudbeds has been named a top PMS, Hotel
Management System and Channel Manager (2021-2024) by Hotel Tech
Report, World’s Best Hotel PMS Solutions Provider (2022) by World
Travel Awards, and recognized in Deloitte’s Technology Fast 500 in
2023. For more information, visit www.cloudbeds.com.
About Cendyn
Cendyn is a global hospitality cloud-based technology company
that enables hotels to drive revenue, maximize profitability, and
create deeper connections with guests through its integrated
solutions.
Serving hoteliers for nearly 30 years, Cendyn drives commercial
success for hotels through its Find, Book, Grow promise: find the
right guests; drive them to book direct, and grow loyalty and
revenue across the spectrum of digital guest interactions.
Nancy Huang
Cloudbeds
nancy.huang@cloudbeds.com