Medical Guardian Acquires MobileHelp, Expanding Senior Health Care Solutions
May 01 2024 - 7:57AM
Business Wire
National Safety Provider Enhances
Capabilities Supporting Aging Adults with Living
Independently
Medical Guardian today announced that it has acquired MobileHelp
from Advocate Aurora Enterprises to broaden its suite of health
care solutions supporting aging adults with living independently
and safely. The strategic acquisition bolsters Medical Guardian’s
safety, engagement and wellness capabilities provided to more than
600,000 active members through its personal emergency response
systems (PERS), remote patient monitoring (RPM) and health care
engagement services.
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Medical Guardian Acquires MobileHelp,
Expanding Nationwide Access to Comprehensive Senior Health Care
Technologies Such as Personal Emergency Response Systems (PERS) and
Remote Patient Monitoring (RPM) for Over 600,000 Active Members.
(Graphic: Business Wire)
With MobileHelp, Medical Guardian solidifies its leadership
position in supporting members across all market segments,
including direct-to-consumer health care, Medicaid, Medicare
Advantage, senior living, home care, and health system programs.
The company plans to incorporate MobileHelp's patented technology
into its flagship service, MGEngage360. This service transforms
traditional PERS into an at-home tool providing members with
proactive wellness and care outreach that is increasing user
engagement, closing care gaps, and driving higher-quality care
while reducing costs.
“With the acquisition of MobileHelp, we're now making PERS and
RPM a cohesive solution to support aging adults and the chronically
ill,” said Geoff Gross, founder & CEO of Medical Guardian and
newly appointed president of the Medical Alert Monitoring
Association. “This highly differentiated technology complements our
mission to empower our members to live a life without limits, while
delivering tangible value to health care partners. We're now even
better equipped to support member needs across all environments –
at home, on the go, and in senior living communities – with a
comprehensive suite of solutions.”
Rob Flippo, co-founder of MobileHelp, expressed, “We are
thrilled to expand the reach of our patented RPM and PERS
technology through Medical Guardian's extensive partnerships and
services, creating a unified platform that enhances and helps
expand access to care nationwide. With more than 60 million
Americans aged 65 and older leading increasingly active lifestyles,
it is essential to provide robust and intuitive solutions that
support their independence and health. Joining Medical Guardian is
a vital step forward in realizing that vision.”
Medical Guardian's brand, which has an 83 Net Promoter Score
(NPS), will now cater to an even broader range of member needs
across all market segments. MobileHelp, recently ranked as the best
medical alert system of 2024 by U.S. News & World Report, will
retain its brand identity within the direct-to-consumer health care
space and commercial partner distribution. Both brands will
continue to leverage their strengths to meet the evolving needs of
their members and partners, ensuring a seamless user experience and
continuity of services.
ABOUT MEDICAL GUARDIAN Founded in 2005, Medical
Guardian is a leading provider of innovative health solutions for
aging adults, serving 600,000+ active members across the United
States. The company offers a comprehensive suite of connected-care
medical alert systems, including Personal Emergency Response
Systems (PERS) and Remote Patient Monitoring (RPM), empowering
older adults to live a life without limits and age safely at home.
With a 93% customer satisfaction rate and a 4.7+ star rating on
Google Reviews, Medical Guardian achieves an 83 Net Promoter Score,
reflecting its commitment to excellence. Named Top Medical Alert
Device in 2023 by the New York Times Wirecutter and Forbes Health,
Medical Guardian continues to set the industry standard. Water
Street Healthcare Partners is a strategic investor in Medical
Guardian, supporting its mission to enhance health care for aging
populations. For more information about Medical Guardian’s health
care solutions, please visit:
www.medicalguardian.com/healthcare.
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version on businesswire.com: https://www.businesswire.com/news/home/20240501808758/en/
Media: Sheila Ballen Jacobson Strategic Communications
215-275-7329 Sheila@Jacobsonstrategic.com