LONDON--The U.K. communications regulator, Ofcom, Friday said it fined EE--the mobile telecommunications company jointly owned by Orange (ORA.FR) and Deutsche Telekom Ag (DTE.XE)--GBP1 million ($1.56 million) over complaints handling failures.

Ofcom said its investigation found that from July 22, 2011 to 8 April, 2014, EE didn't provide certain customers with accurate or adequate information about their right to take their complaint to an alternative dispute resolution scheme.

BT Group PLC (BT.A.LN), the U.K. telecoms incumbent, reached agreement to buy EE in a multi-billion deal.

 
--Write to Simon Zekaria at simon.zekaria@wsj.com 
 

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