Mobile Mini Announces Launch of MM Connect
June 19 2017 - 3:25PM
Business Wire
A Self-Service Portal Providing Customers
On-Demand Access
Mobile Mini, Inc. (NASDAQ GS:MINI), the world’s leading provider
of portable storage solutions and a leading provider of tank and
pump solutions in the U.S., announced the launch of MM Connect, a
customer service portal, as part of a continued investment in
technology solutions that started with the introduction of SAP SE,
a world-class enterprise resource planning software last year.
Available immediately to any US-based storage customer through
www.mobilemini.com, MM Connect puts customers in control of
requesting service, including pickups and relocations, processing
payments, and pulling in-depth reports on account history,
contracts and products—all as part of one seamless online customer
experience.
“With high Net Promoter Scores underscoring our commitment to
delivering exceptional customer service, we believe now is the time
to further deepen customer connectivity,” said Erik Olsson, Mobile
Mini’s President and Chief Executive Officer. “As digital
transactions have become the norm, we’ve created a service
experience that gives our customers one more way to engage with us
as an extension of our 24/7 customer commitment.”
The portal is one of a host of new solutions, such as the
introduction of electronic contract execution through DocuSign and
a GPS solution added to our delivery fleet. This suite of solutions
couples same-day activation of all storage contracts and real-time
scheduling of service with easy built-in access to call, live-chat
or text for assistance at any time.
“We are committed to being the easiest company to do business
with in the industry,” remarked Olsson. “By coupling easy access
and the highest level of responsiveness, we are able to bridge the
logistical needs of customers both large and small with quick
online service requests.”
The portal promises to provide better value to customers through
speed, efficiency, real-time communication, and transparency across
our footprint, which today extends across most major metropolitan
areas of the U.S., Canada and the U.K. MM Connect will be rolled
out company-wide in subsequent updates.
About Mobile Mini, Inc.
Mobile Mini, Inc. is the world’s leading provider of portable
storage solutions through its total rental fleet of approximately
210,900 storage solutions containers and office units and a leading
provider of tank and pump solutions in the U.S., with a rental
fleet of approximately 12,000 units. Mobile Mini’s network is
comprised of 156 locations in the U.S., U.K., and Canada. Mobile
Mini is included on the Russell 2000® and 3000® Indexes and the
S&P Small Cap Index. For more information visit
www.mobilemini.com.
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Mobile Mini, Inc.Mark Funk, 602-308-3879Executive VP
& CFOorINVESTOR RELATIONS COUNSEL:The Equity Group
Inc.Fred Buonocore, 212-836-9607orKevin Towle, 212-836-9620
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