Nuance Improves the Clinician Experience & Drives More Complete & Accurate Patient Records through a Natural Approach to Docu...
June 27 2016 - 1:12PM
Business Wire
Efficient communication of more than 300
million patient stories annually among care teams has led to
improved quality and widespread impact for patients, physicians and
hospitals
Nuance Communications, Inc. today outlined its strategy to
improve the clinician experience by focusing on the complete and
accurate patient record – the heart of better quality patient care,
compliance and financial outcomes. By delivering the technologies
and services that allow physicians and care teams – and even
patients – to naturally and efficiently create and share timely
information, Nuance is helping eliminate insufficient clinical
narratives that take time away from caring for patients. More than
300 million patient stories each year are communicated by
clinicians using Nuance clinical documentation solutions.
As our healthcare system shifts to increased transparency of
patient records and mandates more data collection and reporting,
much of that burden is falling on clinicians. The more time spent
interacting with documentation and trying to fill gaps in a
patient’s story means less time spent interacting with patients,
with widespread ramifications:
- For physicians, the resulting
negative impact on job satisfaction and burnout is significant and
further exacerbates the existing physician shortage. See
infographic
- For healthcare organizations,
incomplete or inaccurate clinical documentation will hurt
reputations and payer reimbursement.
- And most importantly, quality
patient care is affected when information is missing or
incomplete, exposing everyone to unnecessary risks.
Nuance Clinical Documentation Solutions Save Time and Improve
Documentation AccuracyDocumentation is critical to healthcare
outcomes, yet too much of a physician’s day is spent on it,
including the all-too-common practice of after-hours documentation.
In fact, 43 percent of a physician’s day is spent on data entry.
Speech recognition helps reduce this burden: saving 2.5 hours of
documentation for every hour dictated, and making physicians who
use clinical speech recognition 23 percent happier.1
“Nuance gives a half million physicians a more natural and
efficient way to communicate a patient’s clinical story within
their workflow using speech recognition and transcription services,
medical image sharing via the cloud and even intelligent
assistants,” said Satish Maripuri, executive vice president and
general manager of the Healthcare Division, Nuance. “From our
innovative Dragon Medical One unified and secure cloud-based
platform to the new Nuance Velocity mobile ambulatory documentation
tool, we are focusing on freeing physicians to have more time to
deliver higher-quality patient care.”
Nuance Clinical Documentation Improvement Solutions Influence
Physician and Hospital QualityAt the most fundamental level,
quality care starts with a physician’s clinical interpretation of
patient health. The richness of the patient record is further
enhanced with additional notes and images that – ideally – are
gathered real-time, evaluated immediately to ensure completeness
and accuracy, and are available at any time to anyone on the
patient’s care team from any location or device. Nuance works with
hospitals and physicians to make this a reality through a
combination of technology solutions and experts that address
clinical narrative capture, clinical documentation improvement
(CDI) and diagnostic imaging.
A study released earlier today proves the positive impact
Nuance’s CDI has on hospital quality as measured using Quantros’
CareChex®, a leading quality ranking system and publicly available
website. The CDI Quality Impact joint study demonstrates that
hospitals using Nuance CDI outperformed their peers, consistently
scoring higher on quality metrics in major categories including
Overall Mortality and Inpatient Quality.
ResourcesFor more information about Nuance’s strategic
commitment to improving the clinician experience:
- Visit Nuance “Healthcare Insights” —
resources exploring the connection between satisfied physicians,
productive organizations, and quality care.
- Read “Physicians Playing Catchphrase to
Prevent Quality Problems” — Dr. Tony Oliva’s blog post on juggling
ICD-10 compliance, quality ratings and reputations.
- Watch video— Dr. Brian Yeaman describes
how creating a richer physician note provides a better patient and
physician experience.
About Nuance Communications, Inc.Nuance Communications,
Inc. is a leading provider of voice and language solutions for
businesses and consumers around the world. Its technologies,
applications and services make the user experience more compelling
by transforming the way people interact with devices and systems.
Every day, millions of users and thousands of businesses experience
Nuance’s proven applications. For more information, please visit:
www.nuance.com. Connect with Nuance on social media through the
healthcare blog, What’s next, as well as Twitter and Facebook.
Nuance and the Nuance logo are trademarks or registered
trademarks of Nuance Communications, Inc. or its affiliates in the
United States and/or other countries. All other company names or
product names may be the trademarks of their respective owners.
The statements in this press release relating to future plans,
events or services, are forward-looking statements which are
subject to specific risks and uncertainties. There are a number of
factors which could cause actual events or results to differ
materially from those indicated in such forward looking statements,
including fluctuations in demand for the Nuance products, and the
continued development of Nuance products. The reader is warned not
to rely on these forward-looking statements without reservation,
since these are simply reflections of the current situation. Nuance
disclaims any obligation to update any forward-looking statements
as a result of developments occurring after the date of this
document.
1 J Med Internet Res. 2015 Nov 3;17(11):e247. doi:
10.2196/jmir.5072
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Nuance Communications, Inc.Media Relations:Ann Joyal,
781-565-4155ann.joyal@nuance.com
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