CORAL SPRINGS, Fla.,
Jan. 14, 2022 /PRNewswire/
-- Cruise Planners, an American Express Travel Representative,
continues to thrive and dominate as a top travel franchise to own
according to Franchise Business Review by once again naming the
company "Best-in-Category Franchise" for the second year in a row.
In addition, FBR also named Cruise Planners #3 in its list of Top
200 Franchises of 2022 overall, a feat no travel service
company has ever achieved and a milestone that is especially
poignant, given the uncertainty of the past year. This ranking also
puts Cruise Planners ahead of dozens of large companies such as
Sotheby's International Realty, Planet Fitness and Pinch a Penny,
to name a few.
FBR also named Cruise Planners #3 in its list of Top 200 Franchises
of 2022 overall
After closing out a tumultuous year for nearly all businesses,
but especially those in the travel and hospitality industry, Cruise
Planners continued to deliver and was also awarded the following
recognitions in 2021: "Best Low-Cost Franchises to Buy"; "Best
Franchise for Veterans"; "Top 50 Franchises for Women" — an
accolade we are especially proud of considering our executive team
consists of a majority of female leadership and our closest
competitors did not make it on this list. In addition, Cruise
Planners made an astounding 41-spot leap in just one year and took
home the #3 spot for the "Top 50: Enterprise" category.
"Considering we just weathered one of the toughest times in the
travel industry, I can't tell you how much this means,"
said Michelle Fee, CEO and Founder of Cruise Planners. "Our
franchisees are passionate and dedicated travel professionals, and
they continue to show up, rain or shine, pandemic and all. We're so
proud to be able to offer a high value, low-cost franchise to so
many people to be able to work from home and create their own
This marks the 17th annual ranking of the 200 best
franchise opportunities as rated by franchise business owners.
Franchise Business Review is the leading market research firm in
the franchise industry, where ratings and reviews are provided
directly by franchise owners, who are able to offer the best
testimonials about what it really is like to own a franchise.
Cruise Planners joined FBR's Hall of Fame in 2020, meaning the
company has made the Top Franchises Awards list 10 separate
"As an independent research firm, Franchise Business Review is
committed to helping prospective franchisees get an objective view
of the best franchise opportunities, based on actual feedback from
franchise owners," said Michelle
Rowan, president & COO of Franchise Business Review. "We
survey franchisees from franchise companies in the marketplace
today and identify those with the highest levels of satisfaction
and performance in order to educate potential buyers and help them
choose which franchise to invest in. The companies on this year's
list of Top Franchises are the top-ranked brands in the key areas
critical to their franchisees' success."
As the nation's largest network of home-based travel agents,
Cruise Planners also scored well in FBR's Franchisee Satisfaction
Index (FSI)™ by ranking 87.4 against an FBR benchmark of 72.1 --
15.3 points HIGHER than their industry standard benchmark. In
addition, Cruise Planners' increased their satisfaction rating by
6.4 points compared to their 2020 survey results of 81—all of this
during the worst year in our industry's history.
By focusing on the agents, Cruise Planners created an
award-winning virtual series titled "Where2Next", reaching 18,000+
subscribers and generating $20
million in sales, and worked to support their travel advisor
network by implementing twice weekly livestreams consisting of
updated information and conversations with suppliers. Cruise
Planners also announced more than twenty new initiatives at the
2021 Cruise Planners Conference, making sure agents were ready when
things settled down.
"I bought this franchise in March of 2020, right at the start of
the pandemic, and the leadership team, from Michelle Fee on down, did everything in their
power to help both new and old franchisees survive the dramatic
downturn in travel," said Marine veteran Bill Brown. "From reducing monthly/annual
fees to retaining incentive ratings at previous levels, the Home
Office went above and beyond what other corporations were doing to
ensure survival of their franchise owners."
Cruise Planners was among over 300 franchise brands,
representing more than 30,000 franchise owners, that participated
in Franchise Business Review's research. Cruise Planners
franchisees were surveyed on 33 benchmark questions about their
experience and satisfaction regarding critical areas of their
franchise systems, including training & support, operations,
franchisor/franchisee relations, and financial opportunity.
"We have been with Cruise Planners going on 22 years and there
has been so much that the Cruise Planners team has helped us with,"
said Rick Carlson Cruise Planners franchise owner and top producer.
"From the exceptional marketing materials, social media posts and
the exclusive specials that we are provided by the cruise
lines, booking tools and our software, everything that is provided
to us has helped us grow to a member of the millionaires club. What
I like about this company is that as big as it is, you can still
talk directly with the leadership team. Everyone is
there to cheer you on and help you to excel."
"The support from Home Office is amazing," said Carolyn Leibowitz, who celebrated 15 years with
Cruise Planners in November. "You can call anytime and they're
right there. The technology is phenomenal. As we have evolved, with
online and social media, Cruise Planners has been on the cutting
edge. They're doing all the work on the backend sending e-cards and
marketing to your clients and they just make you look great."
The Cruise Planners' home-based franchise model provides
entrepreneurs the ability and flexibility to work from anywhere in
the world, even while traveling. Its network of more than 2,500
travel advisors receives access to unmatched hands-on training,
dynamic marketing, innovative mobile technology, lead-generating
tools and continuous business development and coaching.
"This just reaffirms that we are doing right by our franchisees
when it comes to equipping them with the best, cutting edge,
proprietary technology, award-wining marketing tools and Home
Office team support," said Fee. "This gives us the extra pep in our
step to go the extra mile for our franchisees and we predict even
bigger things for the year to come."
The rankings are a testament to the Cruise Planners brand and
business model, which offers flexibility, support, and opportunity
to travel for those looking for a change in career, ready to be
their own boss, or seek a part-to-full time options that are equal
parts rewarding and profitable. The low-cost investment with Cruise
Planners is a suitable fit for anyone looking to jumpstart their
new career with no prior experience.
Visit FranchiseBusinessReview.com to see the full description of
the 2022 Top Franchises.
Company Background: Cruise Planners, an
award-winning American Express Travel Representative, is the
nation's largest home-based travel agent franchise network. Cruise
Planners positions a nation-wide network of 2,500 franchise owners
for success by providing innovative marketing programs, proprietary
and cutting-edge booking and technology tools, as well as
professional development and hands-on training with the industry's
top executives. The company continues to be an industry leader and
was named the No.1 travel franchise by Entrepreneur magazine for 18
consecutive years. Cruise Planners was recently featured in
Entrepreneur as one of the top 30 franchise innovators in
technology, has been consistently named as one of the Top
Women-Owned Businesses by the South Florida Business Journal, is on
the Inc. 5000 list as one of the fastest-growing private companies
in America, has been ranked as the #1 travel franchise by Franchise
Business Review for 5 consecutive years, and was recognized as one
of the Top Workplaces by the Sun Sentinel.
Headquartered in Coral Springs,
Fla. with more than 25 years of experience, Cruise Planners
has achieved top producer status with every major cruise line, many
land vendors and maintains a philanthropic drive assisting in
raising over $2 million in charitable
contributions. Cruise Planners is one of the Top 50
franchises for Veterans according to GI magazine, the Top Franchise
Brand for Veterans according to Franchise Business Review, has been
named one of the Top 25 franchises for African-Americans by Black
Enterprise magazine and is a member of the International Gay &
Lesbian Travel Association.
Visit our website, www.cruiseplanners.com, for more
information or to view the complete list of awards and
honors. For those interested in becoming a franchise owner,
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SOURCE Cruise Planners Franchising, LLC