CANTON, Ohio, Sept. 24, 2020 /PRNewswire-PRWeb/ -- Incept,
an outsourced customer experience solutions company, announced that
Amanda Montgomery has accepted the
role of Chief Operating Officer. Amanda will define and lead the
operations team within the organization to drive the company's
strategic business goals.
As the new Chief Operating Officer, Amanda will be responsible
for instituting best practices and processes both throughout the
company and with our clients in order to drive growth.
"As Incept continues to aggressively grow, one of our top
priorities remains identifying the most qualified individuals to
help our employees and clients achieve their goals, and we couldn't
be more excited to add someone with Amanda's experience and
accomplishments," states Sam
Falletta, Incept's CEO.
Amanda comes to Incept with over 20 years of experience driving
profitable growth and transformational change through executive
leadership roles in marketing, engineering, and human resources
with a leading global manufacturer. "I am excited to join a
fast-growing organization that has a positive impact on employees,
customers, and the community. This role provides a great
opportunity to add my experience to an already strong business and
build on that foundation to help employees and customers achieve
even higher levels of performance."
Incept President, Darren Hudach,
said "I am thrilled to add Amanda to our world-class management
team. Amanda is a seasoned and trusted leader who consistently
delivers results through her unique ability to drive operational
excellence within all projects she's a part of, and I'm confident
her leadership will have a tremendous impact on our employees,
customers, and the community."
In addition to her professional experience, Amanda holds a
bachelor's degree in mechanical engineering from Ohio Northern University and a master's degree in
business administration from Ashland
University.
Amanda fulfills her passion and commitment to the community by
serving on the Board of Directors for the Akron Canton Regional
Foodbank and Women's Impact, a Stark
County organization supporting professional women in
realizing their full potential.
Amanda is the most recent senior hire by Incept, signaling
additional investment to scale growth in delivering unparalleled
value to Incept customers.
ABOUT INCEPT
Incept is an outsourced customer experience solutions company. We
strive to bring true conversational marketing back to customer
experience, to improve the outcome of customer interactions,
promote and protect your brand, and accelerate growth. We are
conversation specialists who know how to talk, text, chat, and
email with your customers in a meaningful way that drives
engagement to deliver real business results. For more information
visit http://www.inceptresults.com.
SOURCE Incept