MATRIXX Software Wins Gold Stevie® Award for Work with giga!, Singapore’s First and Only All-Digital Mobile Service
August 05 2020 - 9:00PM
Business Wire
The two companies were recognized by the 2020 Asia-Pacific
Stevie Awards for ‘superb innovation’ and ‘speed of
implementation.’
MATRIXX Software, the global leader in 5G digital commerce
solutions for communication service providers (CSPs), today
announced it has won a Gold Stevie® Award for Innovation in
Technology Development, Telecommunications, as part of the seventh
annual Asia-Pacific Stevie Awards. The award features the
collaboration between MATRIXX and giga!, Singapore’s first and only
fully-digital mobile service. giga! was created by Starhub, one of
Singapore’s leading telecom operators, specifically for the
country’s burgeoning Millennial community. The all-digital brand is
built on three key pillars: customer centricity, a bespoke
end-to-end user experience and customer flexibility.
In just six months, MATRIXX Software helped giga! to launch by
minimizing the connection to legacy infrastructure, simplifying the
architecture and using a nimble, scalable development methodology
known as minimum viable product (MVP). In addition to a speedy
implementation process, MATRIXX enabled giga! to:
- Provide no-contract plans that offer generous amounts of data,
talk time and SMS messaging to meet the needs of Millennials and
heavy data users.
- Offer digitized payments for customers to buy and pay for
services quickly and easily.
- Deliver lifestyle packs of fully configurable services that
enable customers to buy as little or as much as they need.
“From the start, giga! has been very clear with our mission of
providing customers with the best mobile service in an app and that
meant real-time instantaneous activities and monitoring tools that
empowered our customers to have total visibility and control of
their service,” said Johan Buse, Chief of Consumer Business Group
at Starhub. “MATRIXX helped us achieve these goals and we are
honored that our concentrated effort has been recognized by the
Stevie Awards for excellence in innovation.”
The MATRIXX Digital Commerce Platform is a packaged software
solution engineered to be quickly deployed and easily maintained,
eliminating the need for customization while simplifying IT
integration. The MATRIXX approach is cloud native and standardized,
enabling global telcos and Communications Service Providers (CSPs)
to fast-track their digital transformation efforts — delivering
results in months, not years.
Judges were impressed with MATRIXX’s ability to address giga!’s
specific needs. As one stated: “Superb innovation providing full
transparency and control to customers. With such flexibility,
customers will be delighted to continue service, [helping to]
improve revenue and create brand value. The implementation is
exemplary.”
Another judge noted that Starhub’s giga! “presents an innovative
concept of using MATRIXX Software to improve the experience of
mobile customers. Statistical evidence suggests that full-spectrum
and bespoke digital mobile services go a long way in improving the
shopping experience of the end customers.”
The Asia-Pacific Stevie Awards are the only business awards
program to recognize innovation in the workplace in all 29 nations
of the Asia-Pacific region. Gold, Silver and Bronze Stevie Award
winners were determined by the average scores of more than 100
executives around the world. More than 1,000 nominations were
considered.
About MATRIXX Software
MATRIXX Software is the global leader in 5G monetization for the
communications industry. Serving many of the world’s largest
operator groups, regional carriers, and emerging digital service
providers, MATRIXX delivers a cloud native digital commerce
solution that enables unmatched commercial and operational agility.
Unifying IT & networks, MATRIXX delivers a network-grade
converged charging system (CCS) enabling efficient hyper-scaling of
infrastructure to support consumer services, wholesale and
enterprise marketplaces. Through its relentless commitment to
product excellence and customer success, MATRIXX empowers
businesses to harness network assets and business agility to
succeed at web scale.
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Jennifer Kyriakakis mediainquiry@matrixx.com