SARATOGA SPRINGS, N.Y.,
March 26, 2020 /PRNewswire/
-- Jolt Consulting Group, a leading provider of business and
technology services for sales and service organizations
announced today the release of a new whitepaper outlining steps
leaders can take immediately to position their firm for growth
following the COVID-19 Pandemic. The whitepaper is entitled,
"Customer Experience During Times of Crisis."
Unprecedented. Catastrophic. Frightening. These and many more
adjectives are being used on a daily basis to describe the current
global pandemic sweeping the world and, in turn, sweeping our
economy off a cliff. Closures of bars, restaurants, sporting
venues, theaters, etc. will all have a significant trickle-down
effect on our economy as the supply chain providing goods and
services to all those and many more establishments wipes revenue
off the board. While there is little that business leaders
can do about the economy and associated pandemic at large (other
than follow governmental guidelines), there are many things that
leaders can do to protect their companies, their employees
and themselves. This whitepaper offers practical guidance for
protecting and ultimately guiding your firm.
"Times of crisis present all of us with personal and
professional challenges, but they also present opportunities for
those willing to take advantage," stated Jeff Oskin, President of Jolt Consulting
Group. "Understanding the factors that drive your customer
experience and learning from those that were successful during past
crises provide a blueprint for us to follow. This publication
offers the keys to effectively improving your customers
experience."
A copy of the paper may be obtained from the Jolt Consulting
Group website by clicking here.
About Jolt Consulting Group
Jolt Consulting Group is a provider of business and
technology services for organizations looking to better
connect with their customers. We enable organizations to deepen
relationships with their customers, helping them examine their
people, processes and technologies and partnering with them to
implement meaningful change. Our team is comprised of industry
veterans who collectively have more than 120 years of service
industry experience. We have led sales and service
organizations, run technology companies and have deployed
hundreds of solutions within sales and service organizations across
a wide variety of industries. Jolt Consulting Group is
headquartered in Saratoga Springs,
NY.
For more information, call us 1.877.249.6262 or visit our
website at www.joltconsultinggroup.com.
Media Contacts:
Ivan Moore, 480.459.1787
Christina Galente,
236678@email4pr.com, 914-474-7162
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SOURCE Jolt Consulting Group