LOWELL, Ark., May 24, 2019 /PRNewswire-PRWeb/ -- Central
Research, Inc. (CRI) celebrated the grand opening of its
Springdale call center on
Thursday, May 23, during a ribbon
cutting ceremony with the Springdale Chamber of Commerce.
The Springdale facility,
located at 5320 W. Sunset Avenue, Suite 169, handles student loan
debt collection for the U.S. Department of Education. CRI opened
the call center in November 2018
after experiencing continued growth with the federal government
contract. The company's Lowell
headquarters operates its largest call center facility for
Department of Education.
"I've been very pleased with the success of our Springdale operations," said Scott Dillard, president and CEO of Central
Research Inc. "As we continue to experience growth with our
Department of Education contract, we've been able to successfully
handle the workload by expanding our operations in northwest
Arkansas."
In the six months since the Springdale location opened, it has nearly
doubled in size – currently employing more than 60 people while the
company's headquarters in Lowell
employs nearly 200, including its corporate employees.
About Central Research Inc.
Central Research, Inc. (CRI) provides management and financial
service solutions to federal, state and commercial sectors,
including records and document management, call center and debt
collection, and improper payments. We are committed to providing
excellence with every service and solution. Learn more at
central-research.com.
SOURCE Central Research, Inc. (CRI)