PLEASANTON, Calif.,
March 22, 2019 /PRNewswire/
-- Bridger Insurance Services ("Bridger") has become aware of
a data security incident that may have affected the personal
information of its customers and applicants. Bridger has provided
details of the incident on its website, https://bridgerins.com/, to
inform potentially impacted individuals of this incident and to
provide resources to assist them.
In September 2018, Bridger
contacted its third-party IT provider to help resolve issues with
its network. During this process, Bridger became aware of
potential unusual access to one of its servers. Bridger launched an
internal investigation to determine the nature of this potential
access, and on September 14, 2018,
Bridger shut down the
potentially impacted server. As part of its investigation, Bridger
engaged an independent third party computer forensics firm to
investigate the incident. Based on the forensics investigation,
Bridger ultimately determined that personal information relating to
insurance applications may have been affected by this incident.
Since that time, Bridger worked diligently to identify those
individuals whose personal information may have been
involved.
This information may have included customer/applicant names,
addresses, Social Security numbers, dates of birth, driver's
license information, vehicle information and record histories, and
prior insurance claims information.
Bridger's website notification includes information about the
incident and steps that potentially impacted individuals can take
to monitor and protect their personal information. Bridger has
established a toll-free call center which can be reached at
1-877-204-9536. Although Bridger is not aware at this time of any
misuse of impacted information, Bridger will provide potentially
impacted individuals with complimentary identity monitoring
services for 12 months through TransUnion. They can contact the
call center with any questions and enroll in the free identity
monitoring services. Additional information and
recommendations for protecting personal information can be found on
the Bridger website at https://bridgerins.com.
The privacy and protection of its customers' and clients'
information is a top priority for Bridger. Bridger deeply regrets
any inconvenience or concern that this incident may
cause.
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SOURCE Bridger Insurance Services