SUNRISE, Fla., March 19, 2019 /PRNewswire-PRWeb/ -- Today
FeaturedCustomers released the 2019 Spring Business Text Messaging
Software Customer Success Report to give prospects better insight
on which Business Text Messaging Software would work best for their
business according to real customer references.
The highest rated vendors according to the 2019 Spring Business
Text Messaging Software Customer Success Report are:
Market Leaders – ZipWhip, Trumpia, Twilio, EZ Texting,
TextMagic, Thryv, and IRIO were given the highest "Market Leader"
award. Market Leaders are vendors with a substantial customer base
& market share. Market Leaders have the highest ratio of
customer reference content, content quality score, and social media
presence relative to company size.
Top Performers – SimpleTexting, Zingle, Text Request, Heymarket,
Textus, and Message Media were awarded "Top Performer" honors. Top
Performers are vendors with significant market presence and enough
customer reference content to validate their vision. Top Performers
products are highly rated by its customers but have not achieved
the customer base and scale of a Market Leader relative to company
size.
Rising Stars – Protexting, Callhub, Quiq, and DialMyCalls were
awarded the "Rising Star" honor. Rising Stars are vendors that do
not have the market presence of Market Leaders or Top Performers,
but understand where the market is going and has disruptive
technology. Rising Stars have been around long enough to establish
momentum and a minimum amount of customer reference content along
with a growing social presence.
About the Business Text Messaging Software Report:
The customer success report is based on over 800 pieces of
verified customer reference content. A vendor's overall customer
success score is reached via a weighted average of their Customer,
Social, and Company Scores. Of the 24 vendors listed in the
FeaturedCustomer's Business Text Messaging category, 17 vendors met
the minimum requirements needed to be considered for the customer
success report.
About FeaturedCustomers:
FeaturedCustomers, the world's only customer reference platform
for B2B business software & services, helps potential B2B
buyers research and discover business software & services
through vendor validated customer reference content such as
customer testimonials, success stories, case studies, and customer
videos. Every day our platform helps influence the purchasing
decisions of thousands of B2B buyers in the final stages of their
buying cycle from Fortune 500 companies to SMB's. For more
information, visit their website.
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SOURCE Featured Customers