Experian Releases New Version of Its Integrated Digital Identity & Fraud Risk Platform to Help Businesses Quickly Respond to ...
May 05 2020 - 09:00AM
Business Wire
CrossCore® enables self-service orchestration
and faster performance
The ability to confidently recognize consumers and safeguard
their digital transactions is becoming increasingly challenging for
businesses. In addition, fraud threats continue to rise across the
globe as fraudsters take advantage of the COVID-19 global health
crisis and rapidly shifting economic conditions.
Experian’s CrossCore® combines risk-based authentication,
identity proofing and fraud detection into a single cloud platform,
which means businesses can more quickly respond to an ever-changing
environment. And with flexible decisioning orchestration and
advanced analytics, businesses can make real-time risk decisions
throughout the customer lifecycle. The newly released version of
CrossCore will allow businesses to limit fraud losses and reduce
unnecessary customer friction which can impact the bottom line.
“Now more than ever, businesses need to lean on capabilities and
technology that will allow them to rapidly respond in these
challenging times, increase identity confidence in every
transaction, and provide a safe and convenient experience for
customers,” said E.K. Koh, Experian’s senior vice president of
Global Identity & Fraud Solutions. “This new CrossCore release
enables businesses to easily leverage best-in-class, pre-integrated
identity and fraud services through simple self-service.”
CrossCore combines advanced analytics with Experian’s rich data
assets with identity insights and capabilities from its curated
partner ecosystem. Businesses can connect any new or existing tools
and systems in one place, whether it be Experian’s, our partners’
or their own. With its built-in strategy design and enhanced
workflow, fraud and compliance teams have more control to quickly
adjust strategies based on evolving threats and business needs,
which helps to improve efficiency and reduce operational costs.
Updates to the new version include the ability for clients to
submit dynamic API request payloads, apply progressive risk
assessments, apply parallel logic, enable self-service workflow
configurations and provide an online business intelligence (BI)
module to view transactional volume reports. These updates will
give CrossCore users a simpler way to manage complex orchestration;
faster, more scalable performance; and key performance indicators
in near real time, all while enabling a personalized and seamless
experience for their true customers.
“Recent Aite Group research shows that many banks have seen
digital channel usage increase 250% in the wake of the pandemic, so
ensuring a seamless and safe customer experience is more important
than ever,” said Julie Conroy, research director at Aite Group.
“Platforms such as CrossCore that can enable businesses to nimbly
respond to changing patterns of customer behavior as well as
rapidly evolving attack tactics are more important than ever, as
financial services firms work to balance fraud mitigation with the
customer experience.”
To date, CrossCore is being used by more than 250 clients
worldwide and offers technology and capabilities from multiple
leading third-party partners. Experian offers identity verification
capabilities specifically designed to deliver comprehensive online
fraud management that can be deployed quickly so companies can
identify fraudsters better and stop fraud attacks before they
happen. All our fraud and identity services are available through
the Experian CrossCore platform.
About Experian
Experian is the world’s leading global information services
company. During life’s big moments — from buying a home or a car to
sending a child to college to growing a business by connecting with
new customers — we empower consumers and our clients to manage
their data with confidence. We help individuals to take financial
control and access financial services, businesses to make smarter
decisions and thrive, lenders to lend more responsibly, and
organizations to prevent identity fraud and crime.
We have 17,200 people operating across 44 countries, and every
day we’re investing in new technologies, talented people and
innovation to help all our clients maximize every opportunity. We
are listed on the London Stock Exchange (EXPN) and are a
constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content
hub at our global news blog for the latest news and insights from
the Group.
Experian and the Experian trademarks used herein are trademarks
or registered trademarks of Experian and its affiliates. Other
product and company names mentioned herein are the property of
their respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20200505005271/en/
Kristie Galvani Rubenstein Public Relations 1 212 805 3005
kgalvani@rubensteinpr.com
Scott Anderson Experian Public Relations 1 714 830 3185
scott.n.anderson@experian.com
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