COSTA MESA, Calif.,
March 23, 2020 /PRNewswire/
-- In response to the urgent and rapid changes associated with
COVID-19, Experian is accelerating and enhancing its financial
education programming to help consumers protect their financial
health in these uncertain times. With expected delays in bill
payments, unprecedented layoffs, hiring freezes and related
hardships, Experian seeks to aid consumers in understanding how the
credit reporting system and personal finance overall will move
forward in this landscape. Experian invites everyone to join its
special eight-week series of #CreditChat conversations
surrounding COVID-19 on Wednesdays at 3 p.m.
ET on Twitter. The first chat will take place on
Wednesday, March 25: How to Manage
our Finances & Credit During This Coronavirus
Pandemic.
Experian's weekly #CreditChat program started in 2012 to help
the community learn about credit and important personal finance
topics (e.g. saving money, paying down debt, improving credit
scores). The next several #CreditChats will be dedicated to
discussing ways to manage finances and credit during the pandemic.
Topics of these #CreditChats will include methods and strategies
for bill repayment, paying down debt, emergency financial
assistance and preparing for retirement during COVID-19.
"As the consumer's credit bureau, we are committed to working
with consumers, lenders and the financial community during and
following the impacts of COVID-19," said Craig Boundy, Chief Executive Officer of
Experian North America. "As part of our nation's new reality,
Experian is planning for options to help mitigate the potential
impact on credit scores due to financial hardships seen nationwide.
Our upcoming #CreditChat series and supporting resources will serve
as one of several informational touchpoints with consumers moving
forward."
Being fully committed to helping consumers and lenders during
this unprecedented period, Experian has created a dedicated blog
page, "COVID-19 and Your Credit Report," with ongoing and
updated information pertaining to how COVID-19 may impact
consumers' creditworthiness and – ultimately – what people should
do to preserve it. The blog will be updated with relevant news as
Experian announces new solutions and tactics. Additionally, the Ask
Experian blog invites consumers to explore immediate and evolving
resources on its COVID-19 Updates page.
In addition to this guidance, and with consumer confidence in
the economy expected to decline, Experian will be listening closely
to the expert voices in its Consumer Council, a group of leaders
from organizations committed to helping consumers on their
financial journey. Experian established a Consumer Council in 2009
to strengthen its relationships and to initiate a dialogue among
Experian and consumer advocacy groups, industry experts, academics
and other key stakeholders. This is in addition to ongoing
collaboration with our regulators.
Additionally, Experian's Education Ambassador program enables
hundreds of employee volunteers to serve as ambassadors sharing
helpful information with consumers, community groups and others.
The goal is to help the communities Experian serves across
North America, providing the
knowledge consumers need to better manage their credit, protect
themselves from fraud and identity theft and lead more successful,
financially healthy lives.
"Our commitment at Experian is to inform, guide and protect our
consumers and customers during uncertain times," said Rod Griffin, Director of Public Education and
Advocacy for Experian. "COVID-19 has impacted all industries and
individuals from all walks of life. We want our community to know
we are right there with them."
To easily follow Wednesday's #CreditChat, connect via
http://www.tchat.io/rooms/creditchat. For more information on
Experian's #CreditChat, visit
https://www.experian.com/blogs/news/about/creditchat/
About Experian
Experian is the world's leading global
information services company. During life's big moments — from
buying a home or a car to sending a child to college to growing a
business by connecting with new customers — we empower consumers
and our clients to manage their data with confidence. We help
individuals to take financial control and access financial
services, businesses to make smarter decisions and thrive, lenders
to lend more responsibly, and organizations to prevent identity
fraud and crime.
We have 17,200 people operating across 44 countries, and every
day we're investing in new technologies, talented people and
innovation to help all our clients maximize every opportunity. We
are listed on the London Stock Exchange (EXPN) and are a
constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global
content hub at our global news blog for the latest news
and insights from the Group.
Contact:
Scott Anderson
Experian Public
Relations
1 949 205 9377
scott.n.anderson@experian.com
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SOURCE Experian