Research shows 64 per cent of electricity customers want the
choice between Time-of-Use and tiered pricing
TORONTO, Oct. 13, 2020 /CNW/ - To support the
Government of Ontario's direction
to allow customers to opt out of Time-of-Use (TOU) pricing, Hydro
One has launched an online portal to make it easy for customers who
want to make the switch to tiered pricing. No action is needed by
customers who want to remain on TOU pricing. To switch to tiered
pricing, Hydro One customers can fill out a form
at hydroone.com/customerchoice.
"Hydro One will always stand with customers and communities and
we are pleased to offer and support choice," said Mark Poweska, President and CEO, Hydro One. "We
will also continue to provide support to those who are struggling
during this difficult time through our pandemic relief fund, which
offers financial assistance and flexibility."
Research conducted by Innovative Research Group on behalf of
Hydro One shows that 64 per cent of electricity customers want the
ability to choose their pricing plan. Research also showed that 52
per cent of customers in Ontario
do not want to be automatically transitioned to a new pricing
structure – they want to be provided with the option to choose for
themselves.
As part of its commitment to being a trusted energy advisor,
Hydro One is assisting customers with making an informed decision.
The company has provided a calculator on its website to help
customers choose which pricing plan best suits their lifestyle.
Hydro One customers can monitor their electricity use through
the company's MyAccount portal. The company also provides
flexibility and assistance in managing household budgets by
providing customers the ability to choose their own billing due
date and flatten usage spikes from temperature fluctuations through
balanced billing. Hydro One remains committed to supporting
customers through its Pandemic Relief Fund that offers payment
flexibility and financial assistance.
Hydro One Limited (TSX: H)
Hydro One Limited, through its wholly-owned subsidiaries, is
Ontario's largest electricity
transmission and distribution provider with approximately 1.4
million valued customers, approximately $27.1 billion in assets as at December 31, 2019, and annual revenues in 2019 of
approximately $6.5 billion. Our team
of approximately 8,800 skilled and dedicated employees proudly
build and maintain a safe and reliable electricity system which is
essential to supporting strong and successful communities. In 2019,
Hydro One invested approximately $1.7
billion in its transmission and distribution networks and
supported the economy through buying approximately $1.5 billion of goods and services. We are
committed to the communities where we live and work through
community investment, sustainability and diversity initiatives. We
are designated as a Sustainable Electricity Company by the Canadian
Electricity Association. Hydro One Limited's common shares are
listed on the TSX and certain of Hydro One Inc.'s medium term notes
are listed on the NYSE. Additional information can be accessed at
www.hydroone.com; www.sedar.com or www.sec.gov.
Forward-Looking Statements and Information:
This press release may contain "forward-looking information"
within the meaning of applicable securities laws. Words such as
"expect," "anticipate," "intend," "attempt," "may," "plan," "will",
"can", "believe," "seek," "estimate," and variations of such words
and similar expressions are intended to identify such
forward-looking information. These statements are not guarantees of
future performance or actions and involve assumptions and risks and
uncertainties that are difficult to predict. Therefore, actual
outcomes and results may differ materially from what is expressed,
implied or forecasted in such forward-looking information. Some of
the factors that could cause actual results or outcomes to differ
materially from the results expressed, implied or forecasted by
such forward-looking information, including some of the assumptions
used in making such statements, are discussed more fully in Hydro
One's filings with the securities regulatory authorities in
Canada, which are available on
SEDAR at www.sedar.com. Hydro One does not intend, and it disclaims
any obligation, to update any forward-looking information, except
as required by law.
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SOURCE Hydro One Inc.