MONTREAL, Nov. 1, 2022
/CNW/ - Dialogue Health Technologies Inc. (TSX: CARE) ("Dialogue"
or the "Company"), Canada's
premier care and wellness platform, becomes the first virtual care
company to receive the accreditation primer award by Accreditation
Canada. It recognizes a high level
of quality and safety of care, as well as Dialogue's dedication to
continuous improvement throughout the Integrated Health Platform™,
with a focus on primary care and mental health services.
"Our passion is to help people improve their well-being.
Being able to provide integrated, safe and quality virtual care is
crucial when helping people during their more difficult times,"
shares Cherif Habib, Chief Executive Officer of Dialogue. "This
accreditation is a testament to the culture of excellence here at
Dialogue, driving our determination to elevate care and wellness
365 days a year."
The year-long accreditation process benchmarked company
practices against standards of excellence. Through numerous
evaluations and an on-site survey, Accreditation Canada examined
Dialogue's governance, leadership, risk management, medication
management measures, and the quality of care, among others.
Auditors identified many areas of strength, including:
- Patient safety through safe and rapid access to mental
and physical health resources and personnel, facilitated by
Dialogue's optimized triage system;
- Collaboration between teams, whether medical, technical
and business operations when tailoring our systems in order to
optimize patient and practitioner experience;
- Integrated quality management within Dialogue's
established clinical quality framework to ensure the safest level
of care.
Accreditation Canada surveyors
shared that "patient safety is a guiding principle in how
services are delivered at Dialogue," adding that "the
organization should be acknowledged for harmonizing their expanding
health services on a virtual delivery platform" in reference to
the Integrated Health Platform™ allowing for seamless
use across different services, and finally, "the culture is
positive with enthusiastic staff who are excited by the mission and
values of the company."
"A commitment to quality and safe healthcare delivery has
been a priority at Dialogue since its foundation, and continues as
we grow further," shared Dr. Marc
Robin, Medical Director at Dialogue. "This accreditation
speaks to the dedication of our teams, who work relentlessly to
ensure the highest possible level of people-centered care every
day."
Dialogue has pioneered the virtual care space since 2016,
looking for ways to positively impact the health and wellness of
Canadians, offering integrated programs that make a difference each
and every day. This impact is present throughout all aspects of the
Integrated Health Platform™, offering best-in-class
quality and safety within physical and mental health services, and
focusing on prevention by giving Canadians the tools needed to lead
a healthy lifestyle through the Wellness program. The Company looks
forward to maintaining quality and patient safety at the core of
their practices as it continues to grow.
About Dialogue
Incorporated in 2016, Dialogue is Canada's premier virtual healthcare and
wellness platform, providing affordable, on-demand access to
quality care. Through our team of health professionals, we serve
employers and organizations who have an interest in the health and
well-being of their employees, members and their families. Our
Integrated Health Platform™ is a one-stop healthcare hub
that centralizes all of our programs in a single, user-friendly
application, providing access to services 24 hours per day, 365
days per year from the convenience of a smartphone, computer or
tablet.
About Accreditation
Canada
Accreditation Canada is a
not-for-profit organization that works with patients, policy makers
and the public to improve the quality of health and social services
for all. Accreditation Canada
works closely with health and social services organizations in
Canada and abroad to develop a
sustainable culture of improvement that betters safety and
efficiency, working to save and improve lives. They are present in
more than 15,000 locations in over 38 countries, including all 13
Canadian provincial and territorial health jurisdictions each
serving populations with wide-ranging needs, leading to safer,
quality health care for those who matter most – patients and their
families.
SOURCE Dialogue Health Technologies Inc.