This agreement represents the largest direct
customer win to date for the Dialogue EAP.
MONTREAL,
Feb. 22, 2022 /CNW
Telbec/ - Dialogue Health Technologies Inc. (TSX: CARE) ("Dialogue"
or the "Company"), Canada's
premier virtual healthcare and wellness platform, is pleased to
announce that it has reached an agreement to offer its Employee
Assistance Program ("EAP") to Scotiabank's nearly 38,000 employees
across Canada beginning on
April 1, 2022.
Headquartered in Toronto,
Canada, Scotiabank is a leading bank in the Americas, with a
team of 90,000 employees worldwide and assets of approximately
$1.2 trillion. Following a
competitive process, the 190-year-old bank chose to transition to
Dialogue to help drive better organizational well-being, while also
providing a simplified and more efficient user experience to both
its employees and to its internal program administrators.
"This agreement represents a significant milestone for Dialogue
and an important validation from one of Canada's largest employers and most esteemed
companies," said Cherif Habib, Chief Executive Officer of Dialogue.
"Today's announcement is further evidence that our strategy of
building a platform of fully-integrated health and wellness
services is resonating with Canadian employers. We would like to
thank Scotiabank for partnering with us on our common journey to
improve the well-being of Canadians, and look forward to future
opportunities to deepen our collaboration."
Dialogue's reimagined EAP is built around the employee
experience and aims to drive positive outcomes more quickly than
traditional EAP services. It provides 24/7 virtual access to
professionals across multiple disciplines and offers essential
support for a range of challenges:
- Mental Health services including support for depression,
anxiety, insomnia, and fatigue;
- Work & Career services including professional development
and workplace conflict management;
- Legal & Financial services including assistance with debt
management and divorce;
- Family & Relationship services including advice on
parenting, family dynamics, and eldercare.
Dialogue's EAP offers a convenient, easy to use digital
experience for organizations and their members, which helps drive
high engagement and results in positive health outcomes for
employees. Key benefits and differentiators include:
- An outcomes-driven program supported by a dedicated customer
success manager;
- A virtual model that facilitates scalability as well as faster
and more reliable response times;
- A personalized assessment within minutes and counselling
appointments within 24 hours;
- Transparent reporting on program adoption, member satisfaction,
and other key metrics;
- Educational material and an onboarding toolkit to promote
adoption and engagement;
- A seamless integration to Dialogue's other health and wellness
programs.
Cherif Habib added: "This agreement represents our largest
direct customer win to date for the Dialogue EAP, which is quickly
becoming an effective entry point into our Integrated Health
PlatformTM. Importantly, it supports the shift in
mindset we are seeing as companies look to modernize their EAP
service and move away from the traditional legacy systems."
About Dialogue
Incorporated in 2016, Dialogue is Canada's premier virtual healthcare and
wellness platform, providing affordable, on-demand access to
quality care. Through our team of health professionals, we serve
employers and organizations who have an interest in the health and
well-being of their employees, members and their families. Our
Integrated Health Platform™ is a one-stop healthcare hub that
centralizes all of our programs in a single, user-friendly
application, providing access to services 24 hours per day, 365
days per year from the convenience of a smartphone, computer or
tablet.
SOURCE Dialogue Health Technologies Inc.