- Enables customers to verify their identity during remote
onboarding process by uploading a photo of Canadian
government-issued photo identification and a selfie
TORONTO, Oct. 20, 2021 /CNW/ - BMO has expanded its
digital verification solutions with the launch of Selfie ID – a new
capability that provides Canadians with a convenient way to apply
to open personal bank accounts and credit cards from their personal
devices. The new capability builds on BMO's Automated Digital
Enrolment solution, further providing customers a simple and
digital remote onboarding experience.
As part of the account opening process, customers can now verify
their identity by submitting a photo of Canadian government-issued
photo identification (a driver's license, passport or permanent
residence card) along with a selfie – a photo taken of themselves
in the moment. The authenticity of both items are automatically
verified and provide customers with a decision on their application
in real time.
"We have continued to evolve the onboarding journey with a
simple and digital experience that meets customers where they are"
said Mathew Mehrotra, Chief Digital
Officer, North American Personal and Business Banking and Wealth
Management, BMO Financial Group. "Selfie ID provides a convenient,
fast and secure digital method for customers to verify their
identity without visiting a branch. This is another example of how
we are building a digitally-enabled, future-ready bank, while
helping our customers make real financial progress."
In addition to Selfie ID and Automated Digital Enrolment, BMO
has recently introduced several leading digital experiences, for
example:
- Automated bill payments through BMO Quick Pay
- A digital line of credit solution which provides customers with
the option of applying for a line of credit on their mobile
devices
- Ability to reset or change a credit card PIN via online or
mobile banking
BMO has been recognized for its digital innovations with several
industry awards. BMO CashTrack was recognized at the 2020 BAI
Global Innovation Awards and at the 2021 Celent Model Bank Awards
in the financial wellness category. BMO's digital transformation
was also recognized in two categories at the 2020 Business
Transformation and Operational Excellence Industry Awards
(BTOES).
To learn more about BMO mobile banking or to download the BMO
banking app,
visit https://www.bmo.com/main/personal/ways-to-bank/get-started/mobile/.
About BMO Financial Group
Serving customers for 200 years and counting, BMO is a highly
diversified financial services provider - the 8th
largest bank, by assets, in North
America. With total assets of $971
billion as of July 31, 2021,
and a team of diverse and highly engaged employees, BMO provides a
broad range of personal and commercial banking, wealth management
and investment banking products and services to more than 12
million customers and conducts business through three operating
groups: Personal and Commercial Banking, BMO Wealth Management and
BMO Capital Markets.
Internet:
www.bmo.com
Twitter: @BMOMedia
SOURCE BMO Financial Group