NEW YORK, May 22, 2020 /PRNewswire/ -- Yext, Inc. (NYSE:
YEXT), the Search Experience Cloud company, today announced its
collaboration with the World Health Organization to integrate
Yext's site search product, Yext Answers, into the WHO's COVID-19
webpage.
The WHO collaborates with international governments and
organizations, including the United Nations, foundations, research
institutions, private sector companies, communities, and more to
tackle health challenges around the world. By working with Yext,
the WHO is able to better help people around the world quickly
access accurate, timely information during the COVID-19
pandemic.
Yext Answers uses Natural Language Processing, which allows the
WHO to easily detect and understand the kinds of questions people
are asking in order to more effectively serve them the right
answer. When someone visits the WHO's website and enters a question
about COVID-19 into the Yext Answers Bar, they instantly receive an
official answer sourced directly from WHO resources.
"We're happy to help the World Health Organization answer
people's critical questions about COVID-19 at a global scale," said
Howard Lerman, Founder and CEO of
Yext. "Millions of people worldwide turn to the WHO every day for
accurate information about the coronavirus. With Yext Answers, the
WHO can deliver up-to-date, official answers so people can make
informed decisions for themselves and their families."
"We thank Yext for lending their Answers product and resources
to help the World Health Organization implement a critical tool
that will benefit millions around the globe during the COVID-19
pandemic," said Christopher Strebel,
Manager of Digital Content Experience at WHO. "As the world looks
to defeat this virus, it is critical for the public and private
sectors to come together with innovative solutions to help as many
people as possible."
"The pro bono work we've been doing for government organizations
across the United States during
the COVID-19 pandemic has prepared us to make an impact on a global
level with the WHO," said Brian
Distelburger, Co-Founder and President of Yext. "We're proud
to continue using our platform for good to help people around the
world get the information they need to protect themselves against
COVID-19."
Yext's collaboration with the WHO elevates the company's work
with the public sector during the COVID-19 pandemic to the global
stage. Yext has also built COVID-19 resources at the local, state,
and national levels, including an online job portal for the city of
South Bend, Indiana, and
information hubs for the State of New
Jersey (covid19.nj.gov), the State
of Alabama (covid19.alabama.gov), and the United States
Department of State (covid19.state.gov).
Yext is currently offering Yext Answers, the site search product
powering these special websites, to governments and organizations
for free as they navigate the global pandemic.
Click here to learn more about the services Yext is offering
governments and organizations.
About Yext
The ultimate source for official answers about a business online
should be the business itself. However, when consumers ask
questions on company websites, too often they are left in the dark
with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud,
solves this problem by organizing a business's facts so it can
provide official answers to consumer questions — wherever people
search. Starting with the company website, then extending across
search engines and voice assistants, businesses around the world,
like Taco Bell, Marriott, and Jaguar Land Rover — as well as
organizations like the U.S. State Department — trust Yext to
radically improve the search experience on their websites and
across the entire search ecosystem.
Yext's mission is to help businesses and organizations around
the world deliver official answers everywhere people search. Yext
has been named a Best Place to Work by Fortune and Great Place to
Work®, as well as a Best Workplace for Women. Yext is headquartered
in New York City with offices in
Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan,
Paris, San Francisco, Shanghai, Tokyo, and the Washington, D.C. area — and work-from-home
offices all around the world.
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SOURCE Yext, Inc.