Dams Immediate Assistance and Emergency Actions registered and referred homeless people and victims family members to hotels and provided them with food, transportation, clothing and hygiene supplies, among other supports . Documents such as birth and marriage certificates and Identity Cards were issued by the Civil Police of Minas Gerais, with Vales support . We hired a team of professionals from the Albert Einstein Hospital based in São Paulo, which included specialists in trauma, mourning and catastrophe response, to provide psychosocial care at the service stations and telephone channels . the Brumadinho Bus Station to respond to demands arising from access interruptions caused by the rupture . Transport service was offered all days of the week, including Saturday and Sunday, with departures every two hours . Since the failure of Dam I, all our efforts have been focused on supporting those affected and working together with the Fire Department and Civil Defense, both of which have continued up to the publication of this report . To speed up actions, on the day of the dam's collapse, we created an Immediate Response Group responsible for consolidating all emergency actions . Subsequently, a Humanitarian Aid Committee was set up, with a team of social workers and psychologists to provide assistance to victims and families . The top priority at that time was to receive the families, support the rescue, and assist all employees, both our own and those of third-party suppliers, and the local population . For this we mobilized all the necessary resources . Voluntary Financial Support to Affected Families On January 31, 2019, we began registering the people eligible to receive funds from the emergency donation of R$ 100,000 offered by Vale to support families who have had deceased or disappeared due to the collapse . The official list of beneficiary families has been validated by the Civil Defense and is available on Vale's website . To date, 276 payments have been made . In PAs, we also provided 407,000 liters of mineral water to the community, up to 9,000 meals/snacks per day, animal feed, as well as personal hygiene kits, medicines, fuel and construction material . Since the dam failure, we have made available toll-free numbers to enable the population to request assistance (Alô Brumadinho, Alô Indenizações, Alô Ferrovia, Alô Animal and the Vale's Ombudsman) . In the first week after the collapse, more than 3,000 calls had been answered . We also financially supported people living in the Self-Rescue Zones4 (ZAS in Portuguese) of Dam I: R$ 50,000 per property located in the ZAS; 101 payments have been made . In addition, we have given R$ 15,000 per family household of rural producers or merchants who have productive activity in the area; 95 of these payments have been made . We provided 40 ambulances, backhoes, a rescue helicopter, communication radios, 15 lighting towers, and balloons equipped with infrared technology and wi-fi for aerial monitoring . Partnerships with hospitals in the region made available 800 beds and medical and psychological care . About R$ 1 .3 billion was spent to purchase medicines, water, equipment and other logistical resources . 12 Rural producers with activities in fifteen municipalities received water supplies for human and animal consumption and irrigation we have so far provided about 145 million liters of water . Water service was directed to the cities of Betim, Brumadinho, Curvelo, Esmeraldas, Florestal, Fortuna de Minas, Juatuba, Maravilhas, Mário Campos, Pará de Minas, Papagaios, Paraopeba, Pompéu, São Joaquim de Bicas, São José da Varginha, and also to farmers and families mapped by Vale, the Secretaria de Agricultura de Brumadinho and the Minas Gerais State Technical Assistance and Extension Company (Emater-MG) . These voluntary donations from Vale are not tied to the indemnities that will be negotiated individually with those affected, with the support of the Public Defender or private lawyers, as well as indemnities that may be paid according to what is determined in future through collective bargaining and authorities . Services for the community and the families of those affected were carried out in seven Service Stations (PAs in Portuguese): Estação Conhecimento de Brumadinho, Centro Comunitário Córrego do Feijão, Escola Municipal Carmela Caruso Aluotto (Casa Branca), Ginásio Poliesportivo, Associação Comunitária Parque da Cachoeira, in addition to Legal Medical Institute (LMI) and Intercity Hotel, in Belo Horizonte . 4 . Self-rescue Zone (ZAS in Portuguese) is the valley region downstream of the dam, which is within 10 km or 30 minutes of the point where the dam broke down and in which there is insufficient time for competent authorities to intervene in the event of an emergency . At these services stations, professionals such as doctors, nurses, psychologists, social workers and volunteers directed their full attention to those affected and their families 24 hours a day . We We also provided transportation for community relocations between the Córrego do Feijão Community Centre, Casa Branca Community and 2018 Sustainability Report