Tailored Brands Provides COVID-19 Business Update
March 17 2020 - 6:45AM
Business Wire
Tailored Brands, Inc. (NYSE: TLRD) today announced that in
response to the coronavirus and to protect the health and safety of
our customers, employees and the communities we serve, we will
temporarily close our retail locations in the U.S. and Canada
starting Tuesday, March 17 through Saturday, March 28, 2020. Store
employees will be paid for scheduled hours during this time
period.
“The safety and well-being of our employees, our customers, and
our communities is our utmost priority,” said Tailored Brands
President and CEO Dinesh Lathi. “We will continue to pay our store
employees during the closure. We have also taken measures to ensure
our non-store employees can work from home so that they can follow
public health guidelines in order to stay healthy and safe, and to
do our part to prevent the spread of the coronavirus.”
Lathi added, “We will continue to serve our customers, both
through our online business and with limited store services to
ensure they are able to pick up merchandise previously ordered for
in-store pick-up.”
The Company noted that:
- Customers can continue to shop online as usual. Our e-commerce
businesses at menswearhouse.com and josbank.com are not affected by
the store closures.
- Rental and ship-to-store orders will be accommodated to the
extent possible given the evolving landscape. Where possible, we
are maintaining a reduced workforce at our stores to facilitate
order pick-up. If an order is available for pick-up, a store
associate will contact the customer directly to arrange an
appointment.
- We will work with customers as their plans evolve. If an event
is postponed for any reason, we will maintain order details and
measurements, so the order can be reactivated with a simple phone
call whenever the event is rescheduled. If an event is cancelled,
customers can choose a gift card and an additional 20% discount for
future use, or a full refund.
We will re-evaluate the situation as new facts and circumstances
warrant, relying on guidance from the CDC, WHO and local health
authorities to determine when we will reopen our stores.
About Tailored Brands, Inc.
Tailored Brands is a leading omni-channel specialty retailer of
menswear, including suits, formalwear and a broad selection of
business casual offerings. We help our customers look and feel
their best by delivering personalized products and services through
our convenient network of stores and e-commerce sites. Our brands
include Men's Wearhouse, Jos. A. Bank, Moores Clothing for Men and
K&G.
For additional information on Tailored Brands, please visit the
Company’s websites at www.tailoredbrands.com,
www.menswearhouse.com, www.josbank.com, www.mooresclothing.com, and
www.kgstores.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200317005216/en/
Investor Relations (281) 776-7575 ir@tailoredbrands.com
Julie MacMedan,
VP, Investor Relations
Tailored Brands, Inc.
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