MINNEAPOLIS, Oct. 26, 2021 /PRNewswire/ -- Target
Corporation (NYSE: TGT) is making it easier than ever for
guests to shop this season, with the introduction of new features
to its industry-leading same-day services. New for the holidays,
enhancements to Drive Up, Order Pickup and Same-Day Delivery with
Shipt will give guests even more flexibility. With the click of a
button, guests can now personalize their shopping experience to fit
their schedule and needs, even if plans change.
Everything on Your List, on Your Terms
Target is giving guests even more of what they love this holiday
season thanks to continued investments in its same-day services. As
always, Drive Up and Order Pickup are free and contactless, and
orders are ready for guests in just a couple of hours – with no
assigned pickup window. Same-Day Delivery with Shipt allows guests
to have their order delivered to their door in as soon as one hour,
no membership required.
"Our guests love the convenience of our same-day services, and
we've seen tremendous growth in these offerings over the past year,
driven by continued investments in our amazing team members and our
stores. With even more flexibility in these options this holiday
season, we're ready to make our guests' Target runs easier than
ever," said Mark Schindele,
chief stores officer, Target.
With the addition of flexible features available through Drive
Up and Order Pickup, plus the latest in Same-Day Delivery with
Shipt, guests can customize their experience to make shopping even
easier this holiday season. Target's newest enhancements to its
guest-favorite same-day services include:
- More Assigned Drive Up Spots: Target has added more than
18,000 assigned spaces for curbside pickup ahead of the busiest
time of year.
- Shopping Partner: In case plans change, the new
'Shopping Partner' feature allows guests to send someone else, such
as a friend or family member, to pick up their Drive Up or Order
Pickup order through the Target app or on Target.com.
- Forgot Something: Guests can easily order more items
after a Drive Up or Order Pickup order has been placed in the
Target app and pick everything up at once.
- Backup Items: For added convenience, guests can
designate a secondary, backup item option for food and beverage
pickup on Target.com or in the Target app, excluding adult beverage
items.
- Expanded Assortment and Personalized Store Selection for
Same-Day Delivery with Shipt: Now with even more items
available across Target's curated assortment, including apparel and
accessories for the whole family, premium Ulta Beauty products,
electronics, toys and – new this year – adult beverage items,
guests can access seamless delivery for everything on their list.
Plus, with even more Target stores in the Shipt network and the
ability to select what store their shopper shops at, guests have
more options to personalize their delivery.
Team of Experts Ready to Serve Guests
Target has built a foundation of expert guest service to
help its more than 300,000 team members deliver an easy, safe and
welcoming experience for the holiday season and beyond. Whether
guests shop same-day pickup or in store for the latest from
Target's curated assortment and exclusive shop-in-shop partnerships
with popular brands like Disney, Ulta Beauty, Levi's and Apple,
they can expect unbeatable guest service from an engaged,
knowledgeable team.
- Investing in its team to deliver an unrivaled guest
experience: To add flexibility, Target has tripled the
number of store fulfillment expert roles over the past two years to
better serve guests and support its in-demand Drive Up and Order
Pickup services. In response to guest demand and to create new
opportunities for the team, all new store team members will be
backup trained in same-day fulfillment, as well as in Target's
guest service standard to help every guest, no matter how they want
to shop, feel welcomed and appreciated.
- Training more experts: Target has added experts
across the store – with thousands of team members completing
enhanced training within its shop-in-shop collaborations, beauty,
tech, food and beverage and more – ready to help guests find the
perfect items this holiday season.
"We continue to hear from guests that they love the experience
we provide – from the Drive Up lane to the register. As we prepare
for the busy holiday season, guests can count on our team to
deliver the incredible service and expertise they've come to
expect, helping make sure they get everything they need to bring
joy for the holidays," said Schindele.
About Target
Minneapolis-based Target
Corporation (NYSE: TGT) serves guests at more than 1,900 stores
and at Target.com, with the purpose of helping all families
discover the joy of everyday life. Since 1946, Target has given 5%
of its profit to communities, which today equals millions of
dollars a week. Additional company information can be found by
visiting the corporate website and press center and by
following @TargetNews.
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SOURCE Target Corporation