LONDON, June 25, 2019 /PRNewswire/ -- With the help
of AT&T* Internet of Things (IoT) solutions, Vendon is making
sure thirsty office workers will have their favorite brew on tap.
We're connecting Vendon's business intelligence and telemetry
system designed for coffee and vending machines to the cloud.
Vendon is a global technology company. It provides easy to use
business intelligence and telemetry solutions for the global
vending and coffee industry. It serves the largest food and
beverage brands worldwide and thousands of companies in more than
75 countries. A typical Vendon customer is a business that services
and provides coffee, snack and beverage machines for office workers
and commuters.
"We serve the global beverage and snacks industry so it's vital
that our solutions work anywhere around the world. Automated data
collection from each machine has the power to prevent any issues
before they happen, avoid machine down time and give near instant
access to stock levels and service history. The potential cost
savings for our customers are huge compared to the current manual
servicing levels," said Vendon's CEO, Kristiāns Vēbers.
Keeping office workers refreshed
Vendon's customers rely on the Vendon vBox (IoT hardware
device), installed on their coffee and vending machines and
connected to Vendon Cloud, to ensure machines are well stocked and
in full working order. By connecting the Vendon vBox using AT&T
IoT solutions, Vendon can offer its customers near real-time
technical and sales data to guarantee snacks and drinks are always
available and match the consumers' preferences. Powerful reporting
and analytics tools in the Vendon Cloud provide valuable insights
about consumer behavior and product performance. This in turn helps
optimize daily business, win more customers and grow revenue.
Vēbers continued, "Our business intelligence tools help
customers spot consumption patterns, analyze machine performance
and make data-based decisions to increase revenue and
profitability. That's why we turned to AT&T for a solution that
offered us the global reach and speed to support our global
customers."
Connecting the snack and beverage machines – how it
works
The AT&T IoT solution comprises the AT&T Global SIM and
AT&T Control Center. It will transport data about the coffee
and vending machines from the Vendon IoT hardware device and to
Vendon's cloud computing application service. The AT&T Global
SIM provides highly secure connectivity in more than 200 countries
and territories. This means Vendon can provide quality
customer service and ensure coffee and vending machines are
maintained and managed remotely and automatically. It doesn't
matter if they are installed in a London office kitchen or at a gas motorway
station in California.
A highly secure global connection is also vital for Vendon
customers because many of the vending and coffee machines handle
large amounts of currency. The AT&T Global SIM helps safeguard
this data sent between locations.
Once shared, the Vendon solution alerts customers of any issues
or faults. Machine alerts ensure they stay in full working order
and are well stocked, without the need for a manual check. The
Vendon solution also provides valuable insights about consumer
behavior, product and machine performance.
"Ever had that moment when you need a coffee, but the office
coffee machine is broken? It's frustrating, which is why
Vendon is continuously looking to improve its customer
experience. Our IoT solutions and global network are a great
fit to support the company as it looks to deliver exceptional
service to its global customer base and continue its expansion in
new markets," John Vladimir
Slamecka, AT&T Region President for Europe, the Middle
East and Africa.
For more information about AT&T IoT Solutions, go to:
https://www.business.att.com/portfolios/internet-of-things.html
About Vendon
Vendon is a global technology company, providing easy-to-use
business intelligence and telemetry solution for the global vending
and coffee industry. We help the largest food and beverage brands
worldwide and thousands of companies in more than 75 countries. As
an industry pioneer, we've developed a unique solution (custom
built hardware IoT device vBox + Vendon Cloud) that makes vending
and coffee machines of any age, size and model "smart" - connecting
them to the cloud and getting real-time data. Since 2011 we're
helping thousands of companies to remotely manage their machines,
optimize daily business, win more customers and grow revenue.
*About AT&T Communications
We help family, friends and neighbors connect in meaningful ways
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SOURCE AT&T Communications