Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions
to enhance and simplify communications and collaboration, and
RingCentral Inc. (NYSE: RNG), a leading provider of global
enterprise cloud communications, collaboration and contact center
solutions, today announced general availability of the highly
anticipated Avaya Cloud Office™ by RingCentral® solution.
Avaya Cloud Office enhances the way organizations communicate
with customers, partners and with colleagues through an all-in-one
solution that delivers seamless collaboration across multiple
channels. By enabling voice calls, team messaging, meetings,
conferencing, file sharing and more, Avaya Cloud Office empowers
workforces to meet, share and collaborate productively no matter
where they are.
“Organizations of all kinds are adapting to new ways for their
employees to communicate, collaborate and be productive, regardless
of their location or the device they’re using, with the help of
easy-to-use cloud solutions that empower a mobile, remote
workforce,” said Jim Chirico, Avaya President and CEO. “Avaya Cloud
Office provides a comprehensive yet simple communications app for a
world where communications and collaboration tools are more
critical than ever before. As we engage our extensive customer base
to help them address the rapidly evolving future of work, new
offerings like Avaya Cloud Office are an ideal solution to meet
their needs.”
“In the current environment where working from anywhere,
including home, is not just a matter of preference but a matter of
necessity and safety, the challenge is real for businesses as they
work to maintain productivity through these difficult times,” said
Vlad Shmunis, RingCentral Founder, Chairman and CEO. “Cloud
solutions enable people to work from anywhere, and we believe that
with Avaya Cloud Office by RingCentral, businesses can keep moving
forward. Our goal is to make remote work feel as in-person as
possible, so people can feel connected and engaged with one another
during these unprecedented times and beyond.”
With Avaya Cloud Office, customers can:
- Communicate and collaborate using voice, video, team messaging,
SMS and fax capabilities
- Transform their business communications at a pace that’s right
for them
- Simplify communications through one app available on a wide
range of devices and locations
- Easily scale any time
- Receive industry-leading security and support from a global
leader in communications and collaboration solutions
- Take advantage of RingCentral’s open platform APIs and over 200
pre-built business solution integrations combined with Avaya
enterprise-grade features and services
- Have the ease of compatibility with Avaya phones and devices,
including: J139, J169 and J179 Series phones, and additional
devices to be added
“The launch of Avaya Cloud Office is a real game-changer in the
UCaaS market,” said Elka Popova, Vice President, Information and
Communications Technologies, Frost & Sullivan. “Avaya’s
innovation, partner community and global services reach combined
with the market-leading RingCentral platform provides an
unprecedented opportunity for customers migrating to cloud
communications. We are all seeing the importance of collaboration
solutions that enable remote work increasing globally, and Avaya
Cloud Office is a tremendous example of the kind of solution that
will enable the future of work.”
“We have a very successful relationship with Avaya and
RingCentral and are excited about this powerful new collaboration
solution,” said Mike Baur, Chairman and CEO, ScanSource, Inc. “Our
channel partners are ready for Avaya Cloud Office, as it’s
adaptable, flexible and easy to use. ScanSource is uniquely
positioned to support our community of Value-Added Resellers and
Sales Agents in deploying the Avaya Cloud Office solution. With our
design, pre-sale and technical support teams, coupled with our
training, education and consulting services, we can enable partners
to quickly ramp up their sales in what is becoming a critical
moment in time for the remote workforce.”
Avaya has signed five master agents to launch Avaya Cloud
Office, including Jenne, Inc., ScanSource, Inc., AVANT
Communications, Synnex Corporation and Telarus LLC. Additionally,
nearly 800 channel partner agents have been onboarded to sell Avaya
Cloud Office, with scores of these being new to sell Avaya
solutions. Sales and partner training has been underway since
February, with well over a thousand sellers trained across
Enterprise, MidMarket, SMB and SLED customer segments.
- Read the blog: Avaya Cloud Office Is Here, and Your Workplace
Will Never be the Same
About Avaya
Businesses are built on the experiences they provide, and every
day millions of those experiences are built by Avaya (NYSE: AVYA).
For over one hundred years, we’ve enabled organizations around the
globe to win - by creating intelligent communications experiences
for customers and employees. Avaya builds open, converged and
innovative solutions to enhance and simplify communications and
collaboration - in the cloud, on-premise or a hybrid of both. To
grow your business, we’re committed to innovation, partnership, and
a relentless focus on what’s next. We’re the technology company you
trust to help you deliver Experiences that Matter. Visit us at
https://www.avaya.com © 2020 Avaya Holdings Corp. All rights
reserved. Avaya, Avaya Cloud Office and the Avaya logo are
trademarks of Avaya Holdings Corp.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of global
enterprise cloud communications, collaboration, and contact center
solutions. More flexible and cost-effective than legacy on-premises
systems, RingCentral empowers modern mobile and distributed
workforces to communicate, collaborate, and connect from any
location, on any device, and via any mode. RingCentral provides
unified voice, video meetings, team messaging, digital customer
engagement, and integrated contact center solutions for enterprises
globally. RingCentral’s open platform integrates with leading
business apps and enables customers to easily customize business
workflows. RingCentral is headquartered in Belmont, California, and
has offices around the world. © 2020 RingCentral, Inc. All rights
reserved. RingCentral and the RingCentral logo are trademarks of
RingCentral, Inc.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements”,
including but not limited to, statements regarding the anticipated
impact and benefits of Avaya Cloud Office. All statements other
than statements of historical fact are “forward-looking” statements
for purposes of the U.S. federal and state securities laws. These
statements may be identified by the use of forward looking
terminology such as "anticipate," "believe," "continue," "could,"
"estimate," "expect," "intend," "may," "might," “our vision,”
"plan," "potential," "preliminary," "predict," "should," "will," or
“would” or the negative thereof or other variations thereof or
comparable terminology. RingCentral and Avaya have based these
forward-looking statements on their current expectations,
assumptions, estimates and projections. While RingCentral and Avaya
believe these expectations, assumptions, estimates and projections
are reasonable, such forward-looking statements are only
predictions and involve known and unknown risks and uncertainties,
many of which are beyond their control. These forward-looking
statements are subject to risks and uncertainties that may cause
actual results to differ materially, including risks related to the
parties’ ability to successfully perform their obligations under
the commercial arrangement, the parties ability to successfully
market, sell and transition customers to Avaya Cloud Office, as
well as those risks and uncertainties discussed in RingCentral’s
and Avaya’s respective Annual Reports on Form 10-K and subsequent
quarterly reports on Form 10-Q filed with the Securities and
Exchange Commission (the “SEC”) available at www.sec.gov.
RingCentral and Avaya caution you that the list of important
factors included in their respective filings may not contain all of
the material factors that are important to you. In addition, in
light of these risks and uncertainties, the matters referred to in
the forward-looking statements contained in this press release may
not in fact occur. Neither RingCentral nor Avaya undertake any
obligation to publicly update or revise any forward-looking
statement as a result of new information, future events or
otherwise, except as otherwise required by law.
Source: Avaya Newsroom
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version on businesswire.com: https://www.businesswire.com/news/home/20200331005137/en/
For Avaya Media Inquiries: Alex Alias
alalias@avaya.com
For RingCentral media inquiries: Mariana Leventis
mariana.leventis@ringcentral.com
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