U.S. Department of Veterans Affairs selects Philips to create world’s largest tele-critical care system, further integratin...
July 08 2020 - 09:00AM
July 8, 2020
Building on history of collaboration & innovation, Philips
helps the U.S. Department of Veterans Affairs (VA) increase
Veterans’ access to enhanced critical care
Amsterdam, the Netherlands and Cambridge, MA, U.S.
– Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in
health technology, today announced that the U.S. Department of
Veterans Affairs (VA) has awarded a contract to Philips to expand
VA’s tele-critical care program, creating the world’s largest
system to provide veterans remote access to intensive care
expertise, regardless of their location. The ten-year contract,
which enables VA to invest up to $100 million with Philips for
tele-critical care technology and services, leverages Philips
history of innovation, including research into technologies that
can better support veterans, telehealth, tele-critical care (eICU),
diagnostic imaging, sleep solutions and patient monitoring.
VA is the largest integrated healthcare system in the U.S.,
consisting of more than 1,700 sites and serving nearly nine million
veterans each year. It has become a leader in developing telehealth
services in order to improve access to care and federate care
delivery. In fiscal year 2019 alone, VA delivered more than 2.5
million telehealth episodes. Additionally, VA was able to expand
video to home appointments from approximately 10,000 to 120,000 per
week between February and May of 2020 during the COVID-19 pandemic.
Overall, the pandemic has increased the share of Americans
participating in telehealth from 11% in 2019 to 46% today, with
healthcare systems reporting a 50 to 175-fold increase in
telehealth volume compared to pre-pandemic levels [1, 2].
As part of an overall telehealth program, eICU enables a
co-located team of specially trained critical care physicians and
nurses to remotely monitor patients in the ICU regardless of
patient location. With VA managing 1,800 ICU beds nationwide, eICU
not only gives patients access to specialists, but also helps them
deliver on the Quadruple Aim: optimizing care costs, enhancing
clinician and patient satisfaction and improving outcomes. Research
has shown that patients in eICU settings spend less time in the ICU
and have better outcomes. Moreover, family members can talk to
clinicians via integrated audio and video technology to support
decision making.
“VA’s relationship with Philips will help to expand and improve
our tele-critical care program,” said Robert Wilkie, U.S.
Secretary of Veterans Affairs. “This is particularly critical
to provide Veterans access to quality health care when
and where they need it and for improving their health
outcomes.”
Philips is the global leader in centralized eICU. More than 20%
of U.S. adult ICU beds and 1 in 8 adult ICU patients are monitored
by a 24/7 continuous demand model powered by the eICU Program,
which combines A/V technology, predictive analytics, data
visualization and advanced reporting capabilities [3, 4]. The core
of these proven solutions is Philips eCareManager software, which
uses advanced analytics and AI to synthesize patient data and
deliver actionable insights to support proactive care in
coordination with onsite staff.
“Philips is committed to improving the lives of 3 billion people
a year by 2030 and is working closely with VA to support one of our
most important initiatives: improving the health of our service men
and women,” said Vitor Rocha, Chief Market Leader for Philips North
America. “By connecting advanced telehealth technologies, clinical
data, as well as clinicians, patients and their families, Philips
can help VA make virtual care a reality and deliver quality health
care for one of our most deserving communities: our nation’s
veterans.”
For over 45 years, Philips has worked closely with the U.S.
Department of Defense (DoD) and Veterans Affairs, with over 50% of
all VA Hospitals or VISNs using Philips imaging solutions and over
35% using Philips critical care systems. Philips CPAP machines are
also used by over 50,000 Veterans suffering from sleep apnea.
Today, Philips continues to work closely with the DoD, VA and
academic partners to drive innovations that can better support care
for troops, as well as telehealth technologies that can bring care
closer to home for our nation’s veterans.
[1] VA
https://www.va.gov/opa/pressrel/pressrelease.cfm?id=5467[2]
McKinsey
https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/telehealth-a-quarter-trillion-dollar-post-covid-19-reality[3]
Representative of the total Philips eICU licensed beds as a
percentage coverage relative to total US adult ICU beds[4] Derived
from SCCM Adult ICU admission statistic and compared to
eCareManager eRI annual monitored patients
https://www.sccm.org/Communications/Critical-Care-Statistics
For further information, please contact:
Joost MalthaPhilips Global Press OfficeTel.: +31 6 10 55 81
16E-mail: joost.maltha@philips.com
Silvie CasanovaPhilips North AmericaTel. : +1
781-879-0692E-Mail : silvie.casanova@philips.com
About Royal Philips
Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health
technology company focused on improving people's health and
enabling better outcomes across the health continuum from healthy
living and prevention, to diagnosis, treatment and home care.
Philips leverages advanced technology and deep clinical and
consumer insights to deliver integrated solutions. Headquartered in
the Netherlands, the company is a leader in diagnostic imaging,
image-guided therapy, patient monitoring and health informatics, as
well as in consumer health and home care. Philips generated 2019
sales of EUR 19.5 billion and employs approximately 81,000
employees with sales and services in more than 100 countries. News
about Philips can be found at www.philips.com/newscenter.
- Philips tele-critical care center
- Philips tele-critical care center_1
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