ServiceNow (NYSE: NOW), the leading digital workflow company
making work, work better for people, today announced expanded
partner programs and industry-aligned solutions. These programs
will empower its Global Partner Ecosystem to grow with ServiceNow
and accelerate customers’ digital transformation as they help
companies adjust to the way we will work in the future. The new
programs and solutions will be highlighted at ServiceNow’s Global
Partner Ecosystem Summit today, as part of the company’s Knowledge
2020 Digital Experience.
“The way people work is changing and the way that companies
engage customers is driving a new era of employee and customer
experiences,” said David M. Parsons, ServiceNow Senior Vice
President of Global Alliances and Channel. “Now more than ever,
ServiceNow’s industry and workflow capabilities paired with
partners’ industry experience can help customers of all sizes and
across all industries make work, work better for people.”
Highlights of ServiceNow’s new global partner programs and
solutions include the following.
ServiceNow Partner Industry Solutions
Unveiled today, ServiceNow Partner Industry Solutions is a new
marketplace that showcases partner solutions designed to address
the industry-specific workflow and digital transformation needs of
our joint customers. The showcase will enable partners to drive
differentiation, champion their industry expertise, and unlock new
growth opportunities by reaching ServiceNow’s customers across the
globe.
Inaugural partners offering ServiceNow Industry Partner
Solutions include Accenture, Atos, Deloitte, DXC Technology, Ernst
& Young LLP (EY), and KPMG. Solution highlights from inaugural
partners include:
- Accenture will continue to build telecommunications solutions
that enable clients to run mission critical services
uninterrupted.
- Atos Quality Inspection enables Manufacturing companies to
apply new automation, artificial intelligence, and machine-learning
technologies to perform cost-effective and reliable quality
inspections.
- Deloitte will provide banks with a bespoke Complaints
Management solution as well as a timely Small Business
Administration Paycheck Protection Program (SBA PPP) Forgiveness
Solution built on the NOW platform.
- KPMG will provide Powered Enterprise Service Management
capabilities with specific tailoring for industries including State
and Local, Healthcare, and Manufacturing. KPMG’s Physician
Onboarding & Credentialing solution will help clients
efficiently process credentialing, privileging, and enrollment
tasks required for physicians to begin providing patient care.
ServiceNow Partner Industry Solutions are expected to be
available in the second half of 2020.
Built on Now
ServiceNow also launched the Built on Now program, a new app
monetization framework that enables partners to build, test,
certify, distribute, and sell digital workflows for the Now
Platform, at scale, through the ServiceNow Store, OEM PaaS, and
Service Provider (SP) channels. Partners can leverage the Built on
Now designation to differentiate offerings and will be able to
better showcase their specific areas of expertise and drive
customers to solutions built on the Now Platform.
At launch, more than 70 Built on Now native app solutions are
available. Highlights include:
- DXC Corporate Incident Response application helps
companies quickly and proactively identify, address, and manage
important non-IT corporate incidents, such as those related to
facilities, physical security, and environment, health and
safety.
- KPMG Contract Performance Manager provides visibility
and executive dashboard views into all of a customer’s third-party
relationships and contracts, helping companies to mitigate contract
value leakage across a customer’s entire portfolio and take faster
action based on monthly reports and analysis.
Now Value methodology
Now Value methodology is a customer success system that pulls
learnings from ServiceNow implementations to equip partners with
the tools, best practices, and frameworks needed to enable business
value for customers. Harnessing expertise across enterprise
functions, industries, and the ServiceNow partner ecosystem, Now
Value accelerates the creation of exceptional business outcomes
across a customer’s digital transformation journey.
Enabling Now Value, ServiceNow announced this week Now Create, a
new application providing customers and partners with step-by-step
guidance to create exceptional business outcomes with the Now
Platform. Now Create delivers an intuitive user experience with a
prescriptive methodology, leading practices, and accelerators to
help customers and partners deliver implementations and upgrades
faster and with less risk.
Next generation Service Provider program for the next
normal
ServiceNow is extending the enrollment deadline for its next
generation Service Provider program to September 30, 2020 to
support current and prospective partners as companies navigate
these unprecedented times. The transformed program benefits will be
made available this summer to provide additional program
enhancements, a world-class segmentation & coverage model, as
well as new commercial term constructs that will help accelerate
growth opportunities for Service Providers.
To learn more about ServiceNow’s new partner programs and
industry solutions, visit the Knowledge 2020 Digital Experience.
ServiceNow will host industry-specific tracks starting on June 2,
including Financial Services sponsored by Deloitte,
Telecommunications sponsored by Accenture, Healthcare sponsored by
KPMG, Manufacturing, Government, and Service Provider.
Use of Forward–Looking Statements
This release contains “forward–looking statements” regarding our
expectations, future plans and performance. Forward–looking
statements are subject to known and unknown risks and uncertainties
and are based on potentially inaccurate assumptions that could
cause actual results to differ materially from those expected or
implied by the forward–looking statements. If any such risks or
uncertainties materialize or if any of the assumptions prove
incorrect, our results could differ materially from the results
expressed or implied by the forward–looking statements we make.
Factors that may cause actual results to differ materially from
those in any forward–looking statements include: (i) delays and
unexpected difficulties and expenses in making available the
solutions described in this release, (ii) uncertainty whether sales
of such solutions will justify this strategy or these investments
and (iii) changes in the regulatory landscape relevant to
conducting business with governments and to enterprises operating
in industries described in this release. We undertake no
obligation, and do not intend, to update these forward–looking
statements.
About ServiceNow
ServiceNow (NYSE: NOW) is making the world of work, work better
for people. Our cloud‑based platform and solutions deliver digital
workflows that create great experiences and unlock productivity for
employees and the enterprise. For more information, visit:
www.servicenow.com.
© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
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version on businesswire.com: https://www.businesswire.com/news/home/20200528005242/en/
Public Relations Sara Day, ServiceNow press@servicenow.com
Investor Relations Kendall Toyne, ServiceNow
ir@servicenow.com
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