ServiceNow Named a Leader in Governance, Risk and Compliance by Independent Research Firm
March 09 2020 - 11:25AM
Business Wire
ServiceNow scored highest in the strategy
category and end-user experience criterion, recognized for driving
user adoption and engagement and helping customer build GRC
strategies
ServiceNow (NYSE: NOW) the leading digital workflow company
making work, work better for people has been named a leader in The
Forrester Wave™: Governance, Risk, And Compliance Platforms, Q1
2020. According to the report, ServiceNow “takes an active role in
helping customers build a GRC strategy...”
The report states, “ServiceNow has masterfully executed against
an aggressive product roadmap, transcending its ITSM roots and
making its way onto many RFP shortlists. The vendor is laser
focused on driving user adoption and engagement and has designed
workflow to contextualize the user experience and delivered
built-in features including a mobile app design studio and a
natural language processing-enabled virtual agent to make using the
platform as easy as possible. ServiceNow takes an active role in
helping customers build a GRC strategy and articulate the value of
its program within a customer’s organization.”
Vasant Balasubramanian, ServiceNow’s head of risk products,
notes that, “ServiceNow is transforming the world of work by
putting governance, risk management and intelligent automation
capabilities for compliance at the core of its offerings to better
drive digital transformations. We believe that this recognition by
Forrester underscores the power of the Now Platform to deliver
workflows that make it simple and intuitive for our customers to
meet governance and compliance requirements, and ultimately manage
enterprise risk in real time.”
The Forrester report states, “As businesses demand greater
visibility and agility to respond quickly to changing market
dynamics and evolving threats, the leading GRC platforms leverage
artificial intelligence, machine learning, and natural language
processing capabilities to digitally transform risk and compliance.
Vendors that prioritize platform usability, facilitate user
adoption, and excel at helping customers become successful in
managing risk and compliance position themselves not merely as
vendors but as strategic partners.”
ServiceNow’s GRC solutions are developed to embed risk
management, compliance activities, and intelligent automation into
digital business processes to continuously monitor for and
prioritize risk. Key benefits include:
- Managed business risk: Using continuous monitoring and
real-time dashboards to get actionable information about high risk
areas, noncompliance, vendor status and significant audit
findings.
- Improved decision making: Enabling more strategic
planning and decision making with a single integrated risk
management program. Simplified communication and use context to
assess business impact and prioritize activities.
- Increased performance: Boosting performance and
productivity with consistent cross-functional automation to reduce
errors and enable teams to focus on higher-value tasks.
A complimentary copy of the report is available here.
About ServiceNow
ServiceNow (NYSE: NOW) is making the world of work, work better
for people. Our cloud–based platform and solutions deliver digital
workflows that create great experiences and unlock productivity for
employees and the enterprise. For more information, visit:
www.servicenow.com.
© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
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version on businesswire.com: https://www.businesswire.com/news/home/20200309005591/en/
Media Contact: Jim Brady Jim.brady@servicenow.com (408)
482-4719
Industry Analyst Contact: Shaun Mayo
shaun.mayo@servicenow.com (408) 916-4595
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